Fama's Hair Braid

"They did a pretty good job."

"It was great she did a great job on my hair"

"I went to get my hair done on July 28, 2022. My mother and I had an appointment for 9 a.m. True enough, we arrived at 9:17 a.m., but Fama did not arrive until 10:15 a.m. Once we walked into the salon, she told us that we had the wrong hair. Two days before our appointment, we asked her to send us a picture of the hair needed, and she never did. We went to two hair stores and the second one had the hair. This errand added an additional hour until she started on our head. I was first, but she was supposed to call for help to get my mom started. She even said, "my help is coming", and her help never did show up. My mom decided not to get her hair done because we stay almost 2 hours away and we needed to get back home. As she's dipping my hair, she dropped some water on my shoulder. I jumped because it really burned and it was hot. I also told her that it hurt and she said, "no, no, stop", but she was referring to me jumping from her dropping the water on me while I was still. About 5 to 10 minutes later after paying and leaving, I rubbed by back and skin was on my fingers. I asked my mom to look at my back because it was burning, and she said that it is a white spot on my back. I called Fama to let her know what happened, and she cussed out my mom and me. She is VERY unprofessional and I am currently looking into how to take this issue a step further. An apology instead of accusing me of "putting something on my own back", would've been nice but no, she was very ugly towards me. Once I made it to my hometown, I went to Fast Pace, and they said that it was a second degree burn. I have to keep check to make sure that it is not worse within a couple of days. I like my hair, but I am NEVER going back."