Jimmy John's,

1592 Gallatin Pike N, Madison, TN 37115, United States

"Ordered my food and got canceled not even a min later. Never got a email text or anything. Found out by checking my bank account and seeing the money was refunded to my account. Mind you it’s in the middle of the day. 4:00pm? But they close at 9. Might as well shut the whole store down in general. Go to the one in Hendersonville"

"The only restaurant in the area that never has their dining room open. They want everyone to go through the drive-through but that’s not convenient. If you want business, you need to have your dining room open. Poor service, rude staff, try someplace else."

"Went to Madison Tenn location Monday 11-06-23 and the ppl were very nice and helpful. They did have a sign on the door that you couldn’t eat inside. It was not blocked off. Food was good. Prices were very high with no prices listed on board. That is a No! No! Let ppl know what they are paying up front. Will not be back until changes made. Don’t like surprises."

"I pulled up to the order window and nothing was said. After waiting, I finally said "hello I'd like to order" and an older woman responded with "you're gonna have to wait. We don't have any meat." I asked "so you don't have any meat at all?" and she responded "we don't have turkey." So I said that's ok and when I ordered a Beach Club she interrupted and said "I SAID WE DONT HAVE TURKEY". So I said "that's fine if you'll let me finish I was going to say with ham instead." This woman was extremely rude to me and I will never be going back to this location. To top it off, I ordered an unwich and of course it was made with bread. I'm not on a gluten free diet but if I was the sandwich would have been inedible. This woman should be fired immediately for how she treats people. There's a difference between a "bad day" and what happened."

"Shirleja was very kind and made the best #10 my husband has ever had from a JJ’s! Plus they have a drive through. Will definitely frequent again."