Cavender's Western Outfitter

"It was recommended to me by an employee of a nearby restaurant. I found the product selection varied and priced reasonably. The staff was very friendly. I spent at least fifteen minutes with the young lady up front giving me directions to the business. Also, my sales rep was helpful, informative, and knowledgeable."

"We have shopped here when it was boot barn and frontier. Since it has switched to Cavenders, the service is absolutely awful. I don’t think the service should be Chik-fil-a quality but none of the employees look or act like they want to be there. Secondly, every time they have a “sale” it’s not on sale when you bring it to the register. The sign will say “shirts by this brand buy one get one half” and when you bring those shirts by that brand to the register they will rudely tell you the ones you brought are not on sale and then not give you any guidance on what is actually on sale. I went back to the rack twice. Pretty sure it’s a gimmick to get people to buy multiple because most people will just buy them anyway."

"I went in this evening to look at boots and not one person acknowledged my existence. So I was not sure if they had my size in the boots I wanted or not. Friendliness is lacking for sure."

"This may be me and just me. But I feel the customer service is lacking every time I go . I understand people don't make a whole lot in retail and good employees are hard to find. I've noticed not many acknowledge me entering and browsing around. Not many ask if I need assistance I've seen some of the employees mostly stand around and talk amongst themselves."

"Has ordered online but decided to visit in person, they have most everything you're looking for, was a great experience!"