Franklin Chrysler Dodge Jeep Ram Service Center 1124 Murfreesboro Road, Franklin, TN 37064

"I purchased a 2021 Dodge Challenger no trade in from this Dealership. Straight purchase. Low miles around 4000. A year later I can't trade out of the vehicle it's value is almost 20,000 under Franklin Dodge Bluebook price. Hammered with add on warranties. How is this even Ethical business practices? Is this how you gauge people on sales?"

"Thank you Kyle Walker for helping me to get into a new truck! Kyle went above and beyond making sure I was taken care of throughout every step of the process. I would highly recommend Kyle and Franklin Dodge Jeep Ram for your new and used car needs."

"Do not go here for any kind of service it's just pathetic I go there for a warranty transmission rebuild I come back out with a seeping transmission pan and leaking oil lines in addition to my rear quarter panel destroyed , which is not a big deal to them it's a warranty issue is what they say ...... , They want to keep my truck for a week to fix it what they don't realize is my livelihood depends on this truck which I've been trying to make it clear to them but it all falls on deaf ears will be seeking legal help soon . Bad and underhanded business practices . Stay away !!!! This happened in 2019 they relisted their business so their old reviews would be wiped off thats not working very well either they are already at 3.3 rating and i want to contribute to that"

"Had an issue with my 2020 Ram 1500. Called CDJR of Franklin and they told me they didn't know when they would be able to look at it. I asked if that meant days or weeks and was told it could be weeks. Called CDJR of Columbia and they helped me get the truck towed to them, called that afternoon and told me there were several codes related to low power (the battery had died and I had replaced that morning but truck still had power issues). Called me the next day to tell me truck was running fine. When went to pick up, there was NO CHARGE as they said they didn't need to fix anything, just did a reset when testing. I know where I will be going next time my truck needs service from a dealer and it won't be CDJR of Franklin"