Rent-A-Center 4134 Asheville Highway, Knoxville, TN 37914

"They say they like communicating I communicate but no one checks text messages saying I haven’t talk to an associate and it’s been 7 days not 11 days when I text RAC text!! I text back I’m at work and will pay.. an hour before RAC bangs on my door…And my 16 year old son whose sick at home gets worried…So tht interrupts me being at work…Come knocking like I’m a month late!!"

"This place doesn’t even deserve 1 star! The manager Kathy is a complete child and has no understanding for others! One of her smart remarks when I was late on my payment was “you should have been picked up by now” when I was still willing to pay it, life just got overwhelming! Not to mention she’s the manager?? The only people understanding are the credit manager and the one guy who moved in my furniture! Those are the only 2 people who were willing to work with me and actually act professional at their job"

"The delivery went great, the delivery drivers are funny too. They treated my home like it was theirs"

"Love the customer service my family receives. We have rented and purchased many things from them. They have always made us aware of different promotions they have. But most importantly is the customer service. I absolutely love the manager, she is great!!"

"This has been some of the most unpleasant people that I have ever received service from. This store’s management team sucks and the lady by the name of Kathy has the worst customer service ever. She doesn’t need to be working for this company at all"