Burger King,

2104 Gallatin Pike North, Nashville, TN 37115

"The black lady at the drive thru at 6:15pm was very polite, good customer service, and the food was good and fresh. Thank you it's hard getting both good food and good customer service this day and time but today at Burger King made me feel so much better"

"No ice in dining room. Almost 5 minutes to get ice from kitchen. Only three customers in store, one already served, one waiting (us), and one waiting to order. One kid handling counter and window. Manager came out long enough to snap out some orders, then went back to her office, at which the one group waiting to order just left. Priorities are out of whack here, let alone the sticky floor."

"Yesterday I stopped here on my walk home from work to get a Spicy Chicken Sandwich and Fish Sandwich. I got home, changed into my comfortable clothes and unwrapped 2 fish sandwiches. I was upset because I REALLY wanted the Spicy Chicken sandwich more, lol. I called them and the manager Nia told me return on my way home from work today and he would replace my food. I stopped here to get my Spicy Chicken Sandwich only, since I was able to eat a Fish Sandwich (I wasn't in the mood for 2 Fish Sandwiches, lol). She noticed I had only asked for the Spicy chicken and asked me if I had a Fish Sandwich on my order as well. I told her I did, but since I was able to eat one yesterday I didn't need it today. She said she would give me one anyway. I asked if I could get fries instead, she said she would give me fries also. I ended up getting my Spicy Chicken sandwich, a Fish Sandwich, and 2 orders of fries. I was very happy with the way the manager Nia made this right for me today. Great service and I would recommend this location to everyone based on this visit."

"It’s 7:18. The lobby is closed. Apparently one of the employees didn’t come in. The older white lady wouldn’t let us in until another employee arrived. Once he arrived, they kept the door locked. Leaving me and my son outside in the misty cold. The young man who came in, decided to eat a breakfast sandwich. Still learning us outside. I was to cold and decided to leave. Unfed, cold and frustrated. Very disappointed."

"Honestly every time I come to this burger king it’s always something wrong just never speak on it. I did not get what I asked for. This is not a rodeo burger with onion rings. I ordered fries for a reason not so they are added to a burger that’s not on the menu."