Subway 330 Franklin Road, Brentwood, TN 37027

"Don’t take coupons even tho they come in my mail and I live less than a mile from their location. Last order from them was a 6” tuna sandwich. Today I ordered a 12”. The 6” had three scoops of tuna and the 12” had 4 scoops. I pointed this out to the fellow and he disputed my reasoning. Really lacking in customer appreciation."

"Took my wife there for a sandwich. The young lady behind the counter, while bright and cheerful,, spoke no english. Trying to communicate with her was so frustrating that i paid for my wifes' order, but did not get anything for myself. Instead I went next door and got a great meal. Highly recommend staffing with someone who speaks and comprehends the English language."

"The young manager that is there is very friendly and chatty. He was the only one working there for at least a month and he finally just got help. She is very very slow moving but I'm hoping it is because she is still learning. I would give 5 stars but everytime you go in he has to tell you a long list of everything they don't have. Hopefully they will allow him to order properly soon. You have to have product to be able to make more money. Seems pretty obvious to me."

"Just spent 15 minutes to get 1 footlong. I was the only customer there the whole time. I waited at least 5 minutes for the lone employee to come to the front counter from the cooler. I told her I was now in a pretty big rush. The lettuce looked old and wilted and somewhat brown. I asked the employee if they had fresher lettuce and she said no. She also told me the lettuce I was looking at was better than the 3 boxes she told Subway corporate she needed credit for recently. A 2nd employee clocked in while employee 1 was making my sandwich. The employee who was helping me couldn't be bothered to listen to what I was saying when he talked to her. Which happened a lot. Got to where I was going and the sandwich wasn't cut all the way through to the bottom so when I tried to pull the first half from the second, stuff went everywhere. Frustrating experience to say the least"