The Draft Room at Kings - Franklin

"It was bad. Waited 15 minutes to be greeted, finally had to go to the hostess stand & told her we hadn’t been greeted yet & she took our drink order. The server was flustered to say the least (all of them were actually) & the manager stood by the hostess stand on his phone the hour we were there from 7:00-8:00. I worked in food service for a long time & this manager should have been bussing tables & helping his employees. All the tables were waiting while the servers were nearly running through the restaurant trying to meet the demand & the manager didn’t move. We order a pizza & a burger with stripe fries. Our food came & the fries weren’t striped (additional toppings that we paid for). I informed the food runner & he took our burger right back. The kids ate the entire pizza & no one came back to check on us. We never got the burger. I walked up to the server while he was at the computer inputting another order & informed him that we never got the burger & to just comp it & bring the check. Manager never came even though I imagine one of them needed to comp it. We paid for the pizza & beer & left. Mom & Dad went home & ate some leftovers. It was really awful & this will be our last experience with King’s Bowl & The Draft Room."

"3.5 stars There is a decent beer selection. The menu is extensive. I purchased the chicken sandwich. It was hands down the worst chicken sandwich I have ever tasted. It was burnt. And worse yet, it was clear that my chicken was deep fried next to all the fish served that day, because my chicken tasted like burnt fish. My colleague purchased the fish tacos which literally consisted of fish sticks in a relish and tortilla. No doubt it was her fish that I was tasting in my chicken sandwich. My food arrived 40 minutes late. All of my party had already received and eaten most of their food when I asked the waitress to just cancel my order. She rushed to the back and brought up my burnt fishy chicken sandwich. I ordered a tall draught beer that was supposed to be $12 according to the bartender. I was charged $16 for it. Fortunately my waitress realized that a 40 minute wait was unreasonable, and she comped my sandwich. My other colleague's nachos were fantastic. I'm thankful that her portion was so generous that she could share with me."

"We ordered a pretzel. That was the only decent food served. My son's wings were dry,and he had to ask for extra ranch. Me and my girlfriend ordered an Italian sausage pizza and the loaded down fries. The pizza crust was hard and cold, I have had better gas station pizza, and our barely warm,soggy fries were covered with cold shredded BBQ, and it took an hour to get our food. I guess it sat on a shelf for who knows how long. Wings, pizza, and fries are not complicated food orders, but they screwed it all up. You would think when the waitress ask if we wanted a to go box, since we took a few bites of fries, basically left it untouched, and 2 pieces of pizza, still on our plates half eaten she would have asked if there was a problem. We left over 3 quarters of the pizza and paid 105.00. I'm pretty sure I will not be back. Party fowls is across the parking lot..I would eat there!!"

"We came for a team building night. Decent food. Amazing drinks selection, especially the beer. Really nice staff if a bit inattentive. We bowled and hung out and had a good time. Recommended for group events for sure."

"For the prices, the food is sub-par. For example, the King's Sampler is $23 and you can see by the picture that this is waaaay overpriced for the portion size. The fish tacos tasted good, but the weird yellow rice was liquidy and had absolutely no flavor. The black beans had very little flavor and were overcooked. The burger was the best item ordered. The cookie sundae was one of the smallest, especially considering the price, and had a very small scoop of ice cream, but the wife said it was tasty. It's been two years since we've been here, and the experience was the same as two years ago... good enough to come back, but not good enough to come back more than every two years. For the prices, it frankly isn't worth it considering all the great local places, as well as other chain restaurants with similar menu items but having larger portion sizes AND better prices (I'm looking at you Cheddars)."