Shake Shack Franklin,

5027 Aspen Grove Dr, Franklin, TN 37067, United States

"I am plant based and the veggie shack was very good! I did have to order it without the cheese, sauce, and crispy onions and ordered it with a gluten free bun, but it was delicious. The fries were great and the dairy free chocolate shake was amazing!"

"My mom had mentioned about going to the Shake Shack a couple of months ago, so we decided to drop in today. It was a real nice experience. My cheeseburger was cooked just right and the fries were hot and fresh. After ordering our food, it took maybe about 10 minutes to get it. The restaurant was super clean and the staff was very friendly."

"Being a large chain restaurant, quality sometimes goes by the wayside. Not at this Shake Shack. The first time here I had the SmokeShack with toppings and it was fresh and delicious. The most recent visit, I had the Hot Chicken sandwich with Spicy Cheese Fries and it did not disappoint. The prices are a little on the high side, but you get what you pay for. The restaurant is an open concept and is very bright and clean. You can either order at a kiosk or at the front counter. The staff was very friendly and attentive. We will definitely be back!"

"The food here is simple awful. I don't know a better way to explain it except to say ".. it's a Five Guy wannabe burger spot". The service was fine. The food just doesn't taste good. There are definitely better places to eat than here for a good burger."

"So it was the first time I had the Veggie Shack burger and was pleasantly surprised. It was Vegan without the cheese and sauce. The burger itself lists the veggie ingredients as mushrooms, carrots, sweet potatoes, farro, quinoa. It came with pickles and onions on top. Next time ill customize it and add lettuce, tomato, and avocado. My daughter had the double Smoke Shack burger with cheese, and it looked amazing. She also ordered the spicy cheese fries, which didn’t look like much, but the red spice was hot! We got the non dairy chocolate custard at the end, and I will say it was tasty! However, you can see from the picture below, it was skimpy. No big deal, I didn’t need the extra sugar anyways. The Franklin location was nice and clean, no lines. I would have given 5 star to service, but they didn’t deliver it to us. They called our name to come get our order regardless of the number on our table. We survived. It was a pleasant lunch and I look forward to having that veggie burger again!"