Juicy Seafood & Bar - Southaven

"My second time and it got even better. My wife and I dropped in on a Friday. I really try to avoid the weekend crowds, especially in Southaven due to restaurants being overcrowded. Juicy crab is big and spacious so that wasn't a problem. The food was perfectly seasoned and wait time was not too long. We forgot our waitress name but she went above and beyond serving us. Together we ordered 3 1/2 lbs snow crabs, 1lb crawfish, and 1lb shrimp. We also tried soft shelled crab and fried green tomatoes for appetizers. Of course we had the extras like corn, egg, and potatoes. We gave it our all but we needed a to go bag and two teenagers finished the leftovers the next day and they were stuffed. It was a lot of food. As far as the atmosphere, music was playing on the bar side which wasn't too loud. I'm a really big guy and I'm always worried about seating and the sturdiness of chairs. My seat held me with ease, which was reassuring. Staff was very friendly, inviting, and professional. If you're of the younger crowd the weekends are for you. If a quiet dinner is what you're looking for try during the week. Definitely our go to spot."

"I have only been to this establishment a few times, but it is now under new management. We were going to order 2 bowls of gumbo. However, we decided to only order one after being informed by the waitress that, "we don't do takebacks" regardless of the circumstances, an early indication of poor customer service. If something is wrong with your food deal with it, and pay for it anyway. Service from the waitress Marium was good. She did inform us that the gumbo was "dark". Although, we were not ready for what we'd receive. The gumbo was a greenish black color. Definitely not the color gumbo is supposed to be. I grew up on the gulf coast so I know seafood and creole dishes. We asked to speak to the general manager. She approached the table in an aggressive manor. She immediately became defensive when we asked about the gumbo. "That's just our recipe. Some people love it and some people don't. That is just the way we make it," she said as she leaned against the booth. She then shrugged her shoulders and began to collect the empty plates from the table and walk away as we were talking. She was extremely rude. This was unacceptable treatment. We will not be returning."

"Surprisingly awesome experience! I always loathe going to this particular seafood chain due to poor service and food quality issues so I've learned to anticipate a subpar or mediocre meal. Maybe I've eaten seafood at some of the absolute best places and that's skewed my perspective but I digress. My point is everything was pretty great at this particular location. The crab legs were a bit overcooked and didn't snap properly but the staff were very kind, friendly, patient, and accommodating. We accidentally overstayed past closing finishing our meal but they never rushed us or gave us a hard time. Our order was also made without any mistakes and the drinks were superb. I don't like Juicy as a chain but this location overall does it exceptionally better than many of their other locations."

"Brought my family from out of town here and they weren’t pleased and neither was I. Nice and quiet atmosphere but the food was horrible. No seasoning on the fish, it was very bland. Ordered a shrimp bag with all of the above seasonings that tasted like nothing but butter. Also ordered the gumbo and it was black and very soupy which I know it wasn’t supposed to look that way. When asked to return it, we were told we couldn’t once it hit the table they cannot take it back. Not to mention for 6 people our ticket was 185 and we honestly cannot say it was worth it. Would not recommend or return."