Ann Taylor Factory Store

"My mom and I had a pleasant time at this Ann Taylor store because of Jamie. She was very knowledgeable about their credit card reactivation. She made sure that we knew of all the discounts that are available to us, including the ones for their sister store, Loft. Kudos to Jamie!"

"Had very good visit even though did not find my size in what I was looking for. Employees very friendly and helpful."

"Terrible customer service placed a order on 1/8 email order was shipped 1/12 through regular mail (woowwwwww) order been in Oxford Ms since that day I live in Memphis TN called the post office no it is not here it is showing still in Indiana called Ann Taylor going on 3 weeks not each time some one will call you ASAP guess what havent got a call yet been trying to cancel order they want to locate the order first sadddd and have the nerve to say we still working on Christmas orders"

"I like the store. But Ann Taylor have really bad online shopping process. Cause I chose the wrong (old apt) address and I cannot cancel the order (I’m trying to cancel after 1min when I place the order and I call them right away) and when I call customer service they too cannot cancel the service and all they can do and say is that once it’s shipped I need to call the carrier to tell them I am not in that address anymore and return my package to Ann Taylor. That’s really bad customer service using their online store."

"Neat selection with format and casual formal dress. My wife's favorite"