H&M

"Yes, I did walk into the store at 5:50pm knowing EXACTLY what I was looking for. Instead of being greeted with a, “hello ma’am, we close in 10 mins.,” I got a “we close at 6:00 so you have about 5 mins to find what you want and get in line.” I replied, “I know exactly what I’m looking for, thanks.” She continued to talk. The same lady ended up ringing me up and I mentioned to her that it would have been better to greet me with a hello and explain to me that they were closing soon. Good customer service would have been, “I apologize.” Didn’t get that. And by the way….my purchase was complete by 5:55pm. Cause if y’all didn’t want anyone to come in….close the dang doors! Rudeness!!!! And let me take one of these stars back!"

"Clean store, nice selection. Walked out after waiting in line 10 min while lady returning at only register open while another associate was messing with labels at next register could have helped out."

"I am a faithful shopper of H&M for my Toddler. The store is always clean and well stocked. I am never disappointed going here. They have the best fleece lined leggings for the winter."

"This seems like an ongoing situation. in any store that you go in anymore since Covid. I was in there tonight around 7 o’clock. I was at Bath and Bodyworks and I thought oh I’m going to H&M and see what they have. I was walking in the store I noticed that you could hear a pin drop. There was no music playing I saw a couple people actually come in and just turn right back around. I was looking around and a worker walked by and I politely said it’s so quiet in here and she’s like yeah the stores closing. ??? But I was looking at a couple jackets I was going to purchase but when she said that I was like forget it I’ll just leave it was 7 PM. I mean they didn’t close till 8 PM. That’s a full hour and I used to work in retail, so I know what kind of business you can do in an hour. I’m starting to see why people are buying online only. I’m"

"Great experience! It was near closing and I couldn’t find what I was looking for. Dillan was very professional! He greeted me with a huge smile, and made sure I found everything I needed. Thanks for the awesome shopping experience! Thanks again Dillan!"