Finish Line 4650 Merchants Park Circle, Collierville, TN 38017

"The employees here are very unprofessional from the cashier to the managers. This store needs a reset they all huddle in a group and laugh at customers and refuse to help. Please get new employees!!!"

"Stopped in to look for shoes for my son's 5th birthday. Not a large selection of size 12 toddler shoes but had some good quality shoes with reasonable prices. Staff was super helpful and nice"

"I went by the store and wanted to get the Jordan’s 5 today. I asked did they have them 1 employee told me yes but it is a riffle for them and the time is 2 o clock that I have to come back at 5 o clock. The 2nd employee I asked told me that I have to come back tomorrow. the 3rd employee I asked was working the cash register she said that she was 1 of the managers. The 1 that was working the register was about to go get the size I wanted until the 1st employee went to the back and told her something I don’t know but she came back out and told us that we have to wait to tomorrow. I spend money at this store all the time an have came several times and bought release shoes. They will lose me as a customer. I was highly disappointed and the 1st guy attitude was rude he was getting upset wen I asked him about the shoes."

"We went to Finish Line 30 minutes before the closing time; we understand if they didn't let us in if it was 10 minutes before closong time. However, we came 30 minutes before and the employee saw us but refused to open to the door to us. I just think that closing the doors 30 minutes is a bit too much. If your closing time is 6:30, please specify that online. We saw that it said 7 so we drove a long way. Thank you."

"Went in to buy some shoes on Saturday. The sales associate was excellent and helped me with finding the shoes that I need which are a bit hard to find. Although this store did not have what I wanted, he did find they could be shipped to my house. I was told it would take 3 to 5 business days. After 5 days I tried to track through their website and found the shoes had not yet shipped so it would be longer yet. When I contacted customer service, I was told it was actually 8 to 12 business days. This really upset me and I threatened to cancel the order at which time they cancelled it anyway. My recommendation would be use the store if they have what you want but never order. Customer service is way beyond lousy."