Valu + Pawn 2101 Altamesa Boulevard, Fort Worth, TX 76134

"Bought ps5 from here and it kept running hot and they said i couldn’t get a refund I would have to pay $50 to get another one and the new one was supper dirty and controller does not work"

"DO NOT GO HERE WOULDNT RECOMMEND!!!! I WISH I COULD DO NEGATIVE STARS! Francisco and Sally were terrible. From the moment we walked in we weren’t acknowledged Francisco being the manager processed our pawn until he was made aware by me that what they were doing was stealing. And so he proceeded to lie and say his system was down and he would pass. AFTER he gave us an amount on what he could do if was then after “sally” whispered into his ear and he changed his mind. If your looking to get your moneys work go to purple pawn they pay over half of what ur item cost and they hold they nasty remarks and looks."

"Single worst pawnshop I have ever been to in my life. Very unprofessional, They have a policy that if you have a out-of-state drivers license, you can’t view the product that you’re going to buy so I put money down on the table so I could view the item The money I put down on the table was more than the item was, and he still refused to show me incompetent workers I’m not some crazy criminal I work for the airline industry probably make more money than these people in the shop that just means I won’t be doing business here again urge anyone that needs to go to a shop stay away from this one and their horrible attitudes. None of them had any knowledge of their products, it was shocking. I love buying stuff from pawnshops there loss."

"This Pawnshop was very popular years ago but when they replace Gerardo the manager eventually started going down i used to be recurrent customer but now that have more then a Pooooor customer service I never experience… I’m from Mexico and I try to see a diamond ring and they ask me for Texas ID I showed my Mexican passport and they didn’t accepted they are lousing Mexican or Latin customers.."

"Stopped by while waiting for the restaurant next door to open and wasn’t terribly impressed. The stuff they have there is at least decent, but the tools, electronics, and guns are only maybe 10-20% cheaper than just buying new. On the guns… I’d probably look online at Academy before buying just to make sure they aren’t charging over MSRP. Didn’t seem like anything was priced to move."