Facet Flowers,

10700 Anderson Mill Road, Austin, TX 78750

"Amazing and friendly manager! I was in a huge bind and she helped me on the spot with beautiful flowers! Thank you again! I will be back!"

"Ordered flowers for my mother’s birthday…Received the worst looking arrangements I have ever seen in my life. Not even remotely close to what I ordered. Do not recommend. Save yourself the trouble and do not order from here."

"I was surprised by the negative reviews as I just received a lovely arrangement of very fresh white roses and white stock. Beautifully done and I’m writing as someone who does many flower arrangements. Maybe there’s a new owner as delivery was prompt and courteous! I will try them myself after being so pleased with them."

"First of all they sent me dried up flowers. DOES NOT MATCH THE PICTURED FLOWERS . Secondly- They do NOT deliver flowers to the door!!! If you are trying to surprise someone then use another company. If you are sending flowers to someone with limited mobility then don’t use this company. This was a horrible experience! I have a shattered knee and can not go down to my leasing office to get the flowers. Delivery instructions were clear including building number, apartment number and floor. Also the flowers are not even WORTH it. The sunflowers are dried up. This situation really ruined my day and made me cry . $60 for flowers that were horrible with horrible customer service. This was a VERY bad experience."

"I ordered $132.00 worth of flowers the day before my daughter’s birthday and called the morning of her birthday to confirm everything was okay. I was assured everything was fine and the flowers, chocolates, bear and balloons would be there by 5:00. I spoke with my daughter at 5:45 and she had not received them. The shop was closed and nothing but an answering machine! I will never do business with this company again! Edit:8:45 pm my daughter has received the flowers. Still no word from the florist but, she did receive them!"