Unique Repair Services
About the Business
Unique Repair Services is a leading appliance repair and maintenance institution located at 95 Bradrock Drive in Des Plaines, Illinois. Since 1994, we have been dedicated to providing top-notch technical services and exceptional customer service to residents in Des Plaines and beyond. Our team is committed to ensuring 100% customer satisfaction, going above and beyond to make sure your appliances are running smoothly. We offer pre-screened service calls with upfront pricing, and our technicians are factory authorized, certified, and background checked employees. We also offer discounts to veterans, firefighters, senior citizens, and students as a token of appreciation.
Our technicians are trained to work on major brand names such as Frigidaire, Electrolux, and Samsung, ensuring that your appliance issues are resolved efficiently and effectively. We also provide education to our customers to help them better understand their appliances. With our commitment to quality service and ongoing training for our technicians, we guarantee long-lasting solutions to all your household appliance problems.
When it comes to appliance repair, it's best to leave it to the professionals. DIY repairs can lead to further complications and safety hazards, whereas our expert technicians can accurately diagnose and address any issue your appliance may be experiencing. Our same-day service and free service call ensure that your appliance is fixed quickly and correctly the first time. By choosing our professional appliance repair service, you can rest assured that your appliance will be in good hands, preventing potential mishaps and ensuring the safety of your home.
Whether you need refrigerator repair, dryer repair, washer repair, dishwasher repair, or any other appliance service, Unique Repair Services is here to help. Our goal is to provide exceptional service at reasonable prices, ensuring that your appliances are up and running in no time. Trust our experienced technicians to handle your appliance repairs with care and precision, giving you peace of mind and a fully functioning appliance. Contact us today to schedule an appointment and experience the difference of working with a professional appliance repair company like Unique Repair Services.
Photos
Location & Phone number
95 Bradrock Dr, Des Plaines, IL 60018, United States
Hours open
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 7:00 PM
Sunday:
8:00 AM - 7:00 PM
Reviews
"If you need an appliance repaired DO NOT use Unique Repair Services. My refrigerator started acting up 2/11. A technician came out to look at my refrigerator 2/16 only to tell me they needed to order a part. Ok, no problem. A follow up was scheduled for 2/21. The part didn’t arrive until 2/21 so my service was rescheduled for today 2/22. The technician arrived…WITHOUT THE PART. Now they’re telling me the soonest I can get the repair complete is 2/26 and the manager is conveniently not available, but will call me in the morning. I am NOT going another weekend without a refrigerator because someone gave the wrong technician my part."
"This company sent a technician but the technician couldn’t fix the problem on my range, he ended up breaking and damaging the wires in the Samsung range and left the unit open without put back and we could not use it again. He left us without a working range. When I contacted the company, after forth and back they did not cooperate and said they would not send another technician, so they did an unsafe job The company did not commit to solving the problem and they did not accept to solve the problem. The Samsung stove, which cost $900, was ruined and they did not accept any complaint submitted to them. I called the office many times and no follow-up call or email. Very poor customer service. Stay away! So in addition to being incompetent and inconsiderate, they are also liars! Watch out for this place. It is a total scam. Find another service company, and check their reviews."
"Unique Repairs sent a serviceman to my house with no knowledge about basic electrical work. He stated that my outlet was only reading 12 volts (not possible) when in reality it was reading 120 volts. I had to prove to the company that their serviceman tripped an electrical breaker and wasn't an issue with my outlet. Even after proving that there wasn't an electrical issue, they still would not reimburse me the $49 dollars I paid for a licensed electrician to come to my house to prove it. Don't waste your time with this company, there are better options out there that will stand behind quality serviceman who are knowledgeable about the equipment they're working with."
"Unique repair services came by and helped fixed a dishwasher that's been broken in our house for a couple of months. The young gentlemen, Shane, did a terrific job of helping the household understand what was wrong with the unit. He was nice, explanatory, and very thorough in his explanation to us about our broken dishwasher. Not only did he show us some new functionality of the dishwashers, but then he also told us that the initial installers installed the unit improperly - which he then fixed. Fantastic customer service, I had genuinely felt like we got the best person your company could send that day. Shane for the win!"
"Unique Repair Services is truly “unique” Their communications with you before, during and after is fantastic. I love their app that tracked where you are in the day. The technician was polite, explained what was being fixed and replaced. They wore foot protection in the house and he was so clean. Definitely on my preferred list of repair shops."
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