JOANN Fabric and Crafts

"Carolyn is truly one of a kind, gave me and my sister great advice on our blanket stuff"

"Don't ask for help from the blonde at the cutting counter she is useless. Wondered around the fleece section forever she wouldn't even take the time to look up.a item number. Finally found a manager who looked it up turns out they didn't even have the material."

"Placed order online Thanksgiving night. For the south county Joanns on South Lindbergh. Order was ready to pick up before 9am on black Friday. This was a plus! No complaints or hassle picking up. All was great. I ordered sweet tooth fairy chocolates. 6 bags of bright white and 9 bags of dark chocolate. The 2 store bags where tied together really good so I figured all was there. Got home unpacked and only 8 dark chocolate and they substituted 1 of the bright white with MELT'EMS. I called the store and while I was explaining what happened the gal cut me off and said I would have to come back to the store to get my credit. 1.99 plus tax. I explained, I'm 17 miles from this store I waist more than 1.99 in gas, could she just credit the card I used. I was told no! That if I had any concerns to call customer service. I asked for the number, her reply "its on the website". I asked she didn't have the number and was told no. If I could rate 0 stars I would. I'll be taking my money elsewhere from now on. Lost a long term customer after today episode!"

"There was so much to look at! I’ve never seen a better craft store in my life. Plus, there is a coupon for everyone in their app!"

"Found most of what we needed. Sadly I couldn't find my fabric but apparently a grumpy hedgehog theme isn't a thing. Lol"