MC Appliances 7300 Saint Charles Rock Road, St. Louis, MO 63114

"I needed a washer and I called, the lady I spoke with was very knowledgeable and willing to help me figure out how to get a washer. So after I paid she set it up to be delivered within a day or two. My experience was so good I called for my daughter when her and her family moved near me . Now I am looking for a refrigerator and will be visiting the store."

"Scam. I paid for a fridge including delivery. I called twice to confirm delivery and was advised I would get a call when they were on the way. They never called. When I contacted them they offered a refund but as of now I’ve not received the refund."

"Read this. Amazing service, above and beyond. I bought a refrigerator defrost timer from Ebay. As usual, the part wasn't right. Called this place Saturday morning. He was out of the part. BUT: He spent nearly a half hour helping me on the phone anyway! Looked up my fridge. Told me why the part wouldn't work. Told me what part to get. Walked me through how to troubleshoot the problem. Then, instead of trying to order the part, he got online and found a place near me that had the part I needed in stock. Never tried to to sell me on a service call either. I'm always looking for that tiny handful of good places for service. This one made the list today."

"They had a selection of fridges. I needed a smaller one to fit a 31 inch wide space. It was clean and running and came with a 90 day warranty. All the staff was very helpful, from the sales men, to the loaders, workers, etc. I would recommend this company for used appliances fast and reasonably priced. I did not get delivery; I picked it up myself."

"Walked in, met the owner. I had a washing machine I was trying to repair. He tested my capacitor, then we brought the two (!) motors I had to the basement where he had his repair man stop what he was doing, take apart a similar washing machine to what I had, and test both the motors showing them to be functional. He easily spent 1/2 hour with me trying to diagnose my washing machine problem. His repair man said it was the timer. The cost for that was over $100 on the website, so I decided to buy one of his used washing machines which he helped load into my van. This isn't a fancy place, and it's in a rougher than average neighborhood. I was unsure where to park since it's not obvious. But there were a ton of options of appliances (used, scratch and dent), and my washer came with a 90 day warranty. It's hard not to be impressed with someone who runs his business in this way. His efforts to help my diagnose my problem could have easily have cost him a sale. Instead I was happy to buy from him."