CVS Pharmacy 8867 Ladue Road, St. Louis, MO 63124

"God awful experience. Pharmacy techs think they have authority to deny prescription medication, despite doctor recommendation and an extended history using medication. These people running this pharmacy are cruel and inconsiderate, do not use this pharmacy by any means if you want to be treated with any kindness or thoughtfulness"

"I have been a customer here for three years and I just wanted to put it out there that Jamie is indeed an awesome pharmacist who goes above and beyond for customers. I have known her for years and I know for a fact that patient safety is always her top priority. Although the pharmacy often seems busy, she is never too busy to reach out to doctors office when she comes across prescriptions that need further clarification. I do not normally take time to post a google review but the customer service that Jamie provides has been exceptional and the negative review about her below is simply 'fake news'."

"Very slow and non-responsive. They take hours to check their voicemail and admit when you call to see if your prescription is ready that they haven't checked their voicemail for a while. They promise to call back in a few minutes, but take over an hour to do this. Had a bad experience with the U City Schnucks pharmacy where they refused to recognize a newborn as being on my plan even though she was (weekend so they said they couldn't call the benefit co and confirm) and then wouldn't refund me the additional amount later after I paid out of pocket for a prescription my newborn needed. Takeaway: Schnucks Pharmacies are not the place to go, there are way too many other options out there."

"Very disappointed with my experience there today. The staff was rude and unapologetic about not having my script ready. My child has cancer and was forced to be in pain and not eat all day, because they failed to call me and let me know that they were out of stock. A simple phone call could have saved a lot of headache and trouble. There was zero compassion. They asked me to "step aside" so they could help someone else. They then talked down on me like I was being difficult. No, I just need to figure out how to help my daughter get her very important medication. I am having every single prescription transferred to Walgreen's and never going back here again."

"My insurance isn't the best, and they were able to get the price down to something I could afford!!! That to me, is incredible. Most chain pharmacies seem like they want to make as much money off you as they can. They would rather you take your business somewhere else than to quote you a more reasonable price. I'd give more stars if possible, they are so patient, and helpful to."