Walgreens 5414 Telegraph Road, St. Louis, MO 63129

"I am in shock that this pharmacist is still under employment. Almost a year ago I was going through a difficult time so I contacted a new doctor and was put on a new medication for focus and for my mental health. I knew Walgreens had the medication because my husband was also on the same med and he uses my prescription plan. My doctor sent the script and did what they needed to do on their end to be sure the med was covered. Three times I went to pick up the script (a few days in between) as the Walgreens was sending me voicemails that my medicine was ready for pick up. Three times they told me my insurance was not covering and the cost was going to be over 100 for a month supply. I knew that couldn’t be right so I contacted my doctor and the pharmacy and made sure again that they had my info correct. During this time I had also scheduled a COVID vax through this pharmacy so while I as there to to get the vax I inquired again about my medication. The pharmacist was standing there and said point blank, “I’m sick of seeing your face in front of my counter.” So, of course I said to him, where is the compassion and where is the customer service? I’m here to get a vaccination. He looked me up and saw that I was on his list but I told him I would not be doing business with them anymore and customer service implies service and it’s not that hard to be kind. I took my RX to CVS and it was filled within 2 hours. Recently I had to go back to this Walgreens to get my husband’s medicine and was astonished to see this poor excuse for a pharmacist was still there. The girl behind the counter was sitting on the counter (same one used to set meds on) on her phone, scrolling. The lack of professionalism and courtesy at this Walgreens does not go unnoticed."

"It would be nice if the pharmacy actually stayed open as long as they’re supposed to. And yes the pharmacists is quite the jerk."

"After working here for almost 2 years I can say you’re all correct. The pharmacist is very rude, making comments behind people’s (customers as well) backs and getting very aggressive. I obviously witnessed more than you all but the blonde older lady in the back likes to say the n word without the r, when reported as far as I know, nothing. Very unprofessional environment as the pharmacist is always meddling in patients and employees lives. Recently my friend called about her medicine and David, of course, was very rude and had uneducated answers for her. We cannot be for sure but we think it’s because he knows she is my friend. Where is HIPAA? When she called to complain she got a shift lead and was never reached out to by Rob so yes, head to any of the other Walgreen’s on Telegraph or the one on Forder, they’re truly great!"

"Attempted to get my flu vaccine, covid booster, and pneumonia vaccine (per my doctor’s orders) I did not get them at my doctors office because their fridge was down and they had to replace all the vaccines. I was told by the pharmacist I was not eligible for the pneumonia vaccine based on my age. I didn’t know he was a doctor and knows my pre existing conditions. I was just doing what my doctor recommended I do based on my wellness plan."