Fossil Store 324 Grand Avenue West, Southlake, TX 76092

"Meredith was amazing helping me today, the best experience I’ve had at a store in a while 10/10"

"I recently had the pleasure of visiting the Fossil store in Southlake, and I must say it was an unforgettable experience. My primary reason for stopping by was to explore their collection of watches and, without a doubt, I was not disappointed. I ended up purchasing two remarkable timepieces, and I would like to share my experience and thoughts on both the watches and the exceptional service I received from Meredith."

"There's a solid mix of traditional, hybrid, and smart watches here. Since I'm not in the right tax bracket to buy a Tissot (much less an Omega), Fossil watches are a solid choice if you want something classy but affordable. The leather goods seem to be good, too, according to my spouse!"

"Very unknowledged in the products they sell. Highly disappointed in the customer service. I have a Carlyle gen5 with about 4 hours of battery life after year++. Great watch till now. Trying to get the battery replaced but was told the watch doesn't have a battery that I need to upgrade to a new gen 6 and that there was nothing I can do. NOT THERE TO HELP AT ALL!! JUST TO SELL SELL SELL!!! DO NOT RECOMMEND THIS LOCATION!!!"

"I want to commend three exceptional employees who assisted me today in the Southlake Town Square store #8238!!! Arjun, Farah, & Emma provided excellent customer service!!! I needed a battery replacement on my favorite Fossil watch. It made my day & was refreshing to find employees who were knowledgeable, friendly and professional!!! They are a definite asset to Fossil & need to be recognized!!! Thank you so much!!!"