Ottawa Veterinary Hospital 817 Clinton Street, Ottawa, IL 61350

"They were very rude through the entire process and the way the treat animals should land them in jail. I am very dissatisfied with my experience and I will not be returning nor should anyone be going there if you love your animals. Stay safe out there and take your animal to someone or someplace that will care for them."

"Since they took down my last review :) They murder animals consistently, as someone who worked there and had to quit because of how awful they treat their staff and due to them literally locking animals in rooms and refusing to let anyone take care of them while they defecate and urinate all over themselves. This place makes me sick. The owners also have repeatedly stolen donations, including cash. I can't believe it's not shut down."

"DONT EVER take your animal there for an emergency they killed my dog and tried lying about it over the phone. I took my dog there as an emergency all they did was give him a pain shot they said they were going to take her as an emergency they told me they will call me to come get her before they closed they never did cause they didn’t check my dog at all. I never gave my permission to keep my dog over night they were going to call me when they fixed her I called all the way up to closing time they still said they will call me and they did not I called the next morning and the receptionist went to check on her and told me she was resting but within 5 minutes the dr called me back and said she passed overnight but they never checked or saved her life as an emergency cause there were other ones also and I was the 2nd person there with my dog for an emergency they did nothing didn’t check her out or anything they kept her in a kennel all night and all she got was that one pain shot. So I asked to have her creamated and they said fine but it was $190 to get her creamated I went and borrowed the money cause I’m low income they then told me cause they kept her all night without my permission so I had to pay another $189 and I said I didn’t approve them to keep her all night and they didn’t even try to help her and when I took her in that was a major emergency and they let her die and now they put the $189 in collections and which put my credit down 49points so as I said NEVER take your pet there cause they don’t try to even save them! Plus it smells really bad there and they have sick cats all over the office."

"We just took our elderly dog thinking it was his end of his journey. Dr H treated him with kindness and compassion and gave us an alternative treatment. He is responding well. We are so grateful for your never-ending care and love for all of our family. We are beyond grateful"