Pet Supplies Plus N. Lincoln

"I have decreased stars because I am very disappointed with their not updated inventory they have on their website. For the past few months I get a call stating most of the items I have selected are out of stock. I even ask when their shipments arrive so they can tell me what days are best to place an order. That is definitely not working either. I might try another vendor or another location."

"The groomer wanted to change the breed of my dog to charge me more for his grooming appointment. He’s been going to pet supplies plus for all of his groooming appointments for all of his life. But because I go to a different location suddenly he’s a different breed and it’s $10 more?!? He wasn’t matted, bigger than his standard breed size, aggressive or anything that would justify an up-charge and I can prove he is the breed I booked his appointment under. The groomer even acknowledged that yes that’s his correct breed. ASININE!! And no one would tell my what specifically was atypical about his coat for his breed. And why would you change the price of my appointment without confirming with me first? I still haven’t received the email they allegedly sent to let me know. AND WHO SENDS EMAIL ANYWAY?? A medium that likely won’t be checked before I return for pickup. No call? No text? Everyone thought it was acceptable to just charge me more upon arrival and I’m just supposed to take that without warning that my appointment is based on a random range at the groomers discretion for no justifiable reason. And the only reason I drove out of my way and switched locations is because the store closest to me has amazing groomers but a wash area that is perpetually disgusting and the wash tubs are always visibly clogged. I had to have a conversation with 3 different people to get the price corrected. Clearly I just need to go elsewhere for my pet needs. Including before and after photos."

"Friendly staff, great selection, and I love the coupons that arrive just when I need to re-up on staples! I’m always greeted with a smile and feel welcome."

"It was my first time at this store and they had just what I was looking for at the best price! As an owner of multiple turtles, not many pet shops have affordable filtering products nor all the supplies necessary for the environment of an amphibian. I was also able to find a healthy source wet cat food. The cashier Sal was the MOST HELPFUL, he offered the available discount for first time customers, he cut my typical cost at other pet shops more than half. Definitely my go to for my paw babbies!"

"Went here for grooming services for the first time and they did an awesome job! They were so nice to our pup and did a nice job. They also were careful to not overcharge us on anything from our online booking, which was great. Will definitely be coming back! Charlie says thank you, Pet Supplies Plus!"