PetSmart

"I love their rewards program and curbside pick-up."

"Since moving to STL, this location has been my favorite place to get my supplies for my dog and bunny. The shop is clean and well maintained by the staff. The staff are friendly and efficient in their jobs."

"I went to PetSmart on New Year’s Eve , as soon as I walked in the door with my dog the cashier working there told me they were closing in 30 minutes. I said ok and proceeded to go and get my dog his food, I always look at the price of the dog food . I was in the store right before Xmas so when the cashier told me the price, I replied are you sure? Seems it went up a little even minus the rewards discount that was added. The cashier replied in a nasty manner I’m not the manager and that’s the price with a tone and a attitude staring at me in a awkward and aggressive manner, if my fur baby was not out of food I would of left that food there. I replied while searching my wallet that is not good customer service she replied I can talk to the customers any way I want. I replied you could’ve have said that in a better way. Again she said she can talk to the customers any way I want. Just asking about the price sent her over the edge. I replied you cannot speak to customers any old way while still looking for my card. That’s not good customer service. Now the other cashier grabbed her shoulders like she was holding her back. So I said mf you can’t talk to me the customer with a attitude and rudeness.Then the other lady working let the other cashier shoulders go hopped from behind the cashier that nite says she said she ain’t no manager and jumps in our conversation all the while I’ve paid for my dogs food getting ready to leave the other lady who worked there jumping saying you can’t say mf but when the cashier was rude she said nothing. The other worker jumped up and clowned talking crazy I thought she might try to hurt me . Jumping ran behind me now I told her I was going to report them both the other lady is screaming its New Year’s Eve and went want to be off , I didn’t deserve for this to happen and feel like these two ladies need to loose their jobs. You guys need to look at the tape of 12-31-23. I will be reporting this to corporate and the store manager please look at the tape and you will see your employees clowing. I should be compensated for the way I was treated and the employees fired."

"Everyone is very helpful, knowledgeable and nice!"

"Very professional. Star enjoyed the pampering. I will be back."