The Retina Institute of St. Louis - South County

"Although efficient and I didn’t wait long, the experience was more like an assembly line than informative medical care. Had I not researched my symptoms on my own and learned what PVD was, I would not have left any wiser. The techs and doctors were polite but none took any time to explain what they were doing, why, what they found, and to what degree I should be concerned. I was left with the overwhelming sense that I was just processed through the facility in the quickest manner possible, then told to come back in 3 weeks, for what I assume will be more of the same. I left the office with both pupils completely dilated, into bright sunshine, having had no offer of protective sunglasses nor any counseling as to how long this would last, whether it was safe to drive, or any other recommendation. The experience was overwhelmingly mediocre. 2/7/24 Update: To his credit, the doctor who saw me called me a few hours after my original review. He asked if he could explain further and address any questions I still had. I said yes, and he took several minutes to do so. This was certainly appreciated. I tried to impress upon him that had he done exactly this during my visit, we wouldn’t be having this second conversation, which lasted 5 minutes. Not sure if he viewed this as fair criticism or not, but I thought I’d at least post this follow-up."

"Friendly, professional, short wait time. They take the time to explain my treatment and the reason for it. They also answer any questions no matter how irrelevant they may be."

"From arriving to leaving, the whole experience was very good !! Upon entering, a courteous lady motioned to come to counter, very friendly, and then was led to a seat to wait, which was short and then to the different testing areas with professional kind workers !! I use a Walker and it was no problem with anyone!! They assisted me in getting in and out and were there to help me feel always glad to have me and answered all questions I had promptly and in an understandable manner !! The doctor after review of tests explained results in like manner !! My eye sight has improved greatly since attending there !!! I am pleased in the professional courteous service of staff technicians and my doctor !! He has done wonders for my eye sight and helped me immensely to appreciate each and every appointment for the pleasant atmosphere of caring individuals for their patients!!! No complaints whatsoever at any time !! Thank you staff and doctors for your teamwork and great wonderful attitudes in performance of your work and duties !!! May God bless each one of you at Retina Institute!!!"

"The staff is courteous and efficient. I always receive a thorough exam when I go for my check ups. My questions are answered. Dr. Joseph has done an amazing job with my detached retina surgery in 2019 and follow up check ups so I had an excellent result. I highly recommend The Retina Institute!"

"I was very impressed by the office, organization, friendliness and promptness of the practice. I was never left waiting. Always new what would occur next. Staff was very friendly and helpful. My experience with Doctor didn’t measure up with everything else. He was not as interested in my concerns. He had his plan and didn’t seem interested in mine or my husbands questions. I felt very rushed and not fully at ease with what was decided. When I come back in 4 to 6 months, I may ask to see another doctor"