St. Louis Children's Hospital Emergency Room

"Lousy, lousy, lazy, and don't care 0.. No need to recommend children's or progress west. I see why you came out with a 3 star rating."

"4 plus hour wait with a child vomiting blood. No area for kids with autism, no updates, just sign you in and leave you to rot until they can see you. You're better off taking your child literally anywhere else"

"My 1 year old daughter had a severe laceration on her hand that ultimately required two deep sutures and 12 stitches. We were sent here after Alton Memorial couldn't care for her. The good: Once she was finally treated, they stitched her hand up nicely and she didn't even cry. The bad: - Waited 7 hours - Got kicked out because my wife and I brought our 7 year old daughter. Too many guests, apparently. - There was no "overflow" waiting area. We were literally just kicked outside and told to wait until they were done (7 hours later). You make all that money but can't provide me a chair to wait in over night? Seriously? - Not enough parking for large vehicles. - Bathrooms were gross. I lifted the toilet seat and there were brown dried urine stains on the bottom of the seat. Come on... even hotels clean that every day in every room. You can't handle that?"

"Terrible experience the last two times we have been. We were there for 6 hours waiting. I have a two year old. I was In the waiting area alone for 4 hours. Finally got back to a room and waited another hour. They finally told me what they were going to do with my daughter and then left again for another 30 minutes. All of the staff was SO absolutely rude. I thought maybe the first time was a fluke. But after being in my room hearing the nurses talking about someone else in the hall calling them a b****. I was pretty over this place. The only nice people there were the registrars and child life. The “supervising doctor” made me feel as if my daughters reason for being there was invalid and that we were wasting her time. After"

"We love STL Childrens. The bad reviews here, as expected are from people who waited "too long" in the ER. If you are rushed back, it means you are seriously ill. The last time we came in my daughter was taken back immediately as appropriate for her issue at that time. We were then admitted for a few days. Both our ER and inpatient staff were incredible. The room was clean, the food was good, the sleeping accommodations for me were great (ask for an egg crate/foam mattress topper). Our nurses were fantastic. Truly top notch care, wouldn't go anywhere else."