United States Postal Service 742 Walworth Street, Genoa City, WI 53128

"The postmaster from Genoa City, WI has to be one of the most unpleasant people to deal with. I work at a local business with a daily pick up. They/She picked up every package but one. What horrible service they provide. I cannot believe she can be so bad at her job."

"This might be the worst post office in the entire nation. I had the misfortune of speaking with a Julie or Julia this week, and not only was she not helpful, she was also rude while not giving out pertinent, requested information. Although the USPS is not a government agency, she checked off all of the negative stereotypes govt employees usually have. No wonder they don’t work in the private sector, she wouldn’t last a week. It seems the employees at this particular post office are either too lazy, or too incompetent to do anything more than the absolute bare minimum."

"I dont know if he still works there, but Charles was always so nice to me when I came in and always had a smile on his face. Just realized how pour the reviews are about this place. Charles made going to the post office a DELIGHT."

"Our family has lived in Genoa City for 40 plus years and until the new post master took over we never had any issues with our mail or getting packages. Now we have issues with trying to get a package sent to the PO Box and it comes up invalid, and it still ships USPS and they return to sender every time. Don't understand why for as many years that our family has had that PO Box why now it's a problem. Charles has always be polite and he is just doing what he is told. Just very frustrating."

"All these karens in the comments are foolish. Definitely human error just by reading their gripes. This branch is amazing. CHARLES is top notch and i have never dealt with a more professional usps clerk then him. Knows his stuff and ALWAYS goes the extra mile. Super polite. A true asset to USPS. If i had a complaint it would only be that they are open until 5pm but not a huge deal. Thank you Genoa City usps !!"