The UPS Store 12430 Tesson Ferry Road, St. Louis, MO 63128

"This store seems to always have technical difficulties and the Amazon/ Happy Returns systems are down. That isn’t so bad coupled with the fact the staff are also unprofessional and rude. A positive attitude and willingness to help can really help deescalate the situation. Just… save yourself and go to Affton or Crestwood UPS."

"They always have a full and efficient staff with great customer service. I have never waited more than 2-3 minutes to be helped, if any wait. The store is always clean, no trash laying around or dirty floors."

"Coming in to shred 486 pounds of healthcare papers was a great task this past Sunday. Both Sunny and Sherry were all smiles and as helpful as they could be...Sunny got out TWO dollies to drag it all in and then I proceeded to discard appropriately. Meanwhile, Sherry and Sunny asked if I was doing ok and were more than happy to help! I will not be going anywhere else, except here for all my UPSs needs!!"

"I sent a package from this UPS store that was mishandled by my local UPS store. This location did everything to track it down and ensure I received it, even when it was no longer their responsibility. Everyone was so patient and helpful, especially Sherry! Thank you a thousand times over!"

"Had a pre paid return for a escort radar to the company. Employee took box and as i went to leave he said it needed a bag although I didn't receive it that way. It was well packed in the factory box that had a padded case inside. Anyway made me purchase a $2.50 bag to put the box in. I paid for it and he didn't put it in the bag and said he would later. This place is a joke at best and probably just a money grab of an establishment."