NETIMA

"Northeast Tarrant Internal Medicine Associates: 0 out of 5. They refuse to disclose pricing prior to treatment for established patients with an appointment on the calendar. I am not even sure that is legal (per the No Surprises Act passed at the federal level on 1/1/22, "providers must give you a good faith estimate of what your care will cost") and I tried to speak with the doctors office (Jennifer), spoke with the reception desk (Jackie), Cary (the Manager - still no response after being hung up on the first time and then leaving a message), and the NETIMA billing department directly. No one knows how much an annual physical appointment with Dr. Chapman costs. Dr. Chapman: 5 out of 5. Dr. Chapman should find a better practice that is as ethical as he is (NETIMA is not very ethical!). He is an excellent doctor and I wish he was "housed" under a better group."

"I've had mostly positive experiences with them. My messages are always responding to quickly and they always answer the phone. The wait time in the lobby is only a few minutes. The doctors are very helpful. My only bad experience was with a lady drawing my blood. Next visit I went to the other office and they were great and was able to draw my blood."

"Save your time, money & Life by going else where, this place doesn't care about the patients. 1star is too many they deserve 0 stars but that's not an option."

"I noticed that the reviews for NETIMA since most of the reviews have been only filled out by patients/family of patients that have had negative experiences. While I won’t deny that there have been days where the clinic has been swamped, especially during the pandemic, the overall care and attention to the patients by NETIMA is 5/5. Dr. Ronald Chio is a great primary care physician and takes the time to make sure that the problems YOU bring to him are the ones prioritized, not just making sure you’re in and out as quickly as possible."

"My son was a new patient and had his first appointment today 03/21/2022 at 11 am at the South Location. He checked in and waited. Several people came in after him and were seen immediately. He kept waiting. One nurse/assistant kept looking around a corner at him but never said anything. finally after over an hour he went back up front an asked if he was going to be seen. There was a different person at front but she knew remembered him and knew he had been waiting a long time. She took his name and birthdate again and did not 'know' which doctor he was supposed to be seeing. In the email they sent him with the appointment information they did not state which doctor would see him. She talked to someone else and had him wait. Then he saw a doctor leaving quickly and passing by him. So he went to the front and asked if there was a problem and the person seemed confused and said that that was the doctor that just left. She did not know why or when they would return. Meanwhile other patients had been coming in and being seen. He felt very degraded and no one felt the need to try and understand or even apologize. He has new insurance benefits and was looking for a new primary care office. He needs to have immediate care for his diabetes. He waited weeks for this appointment and took off of work now he has to find another doctor and wait yet again and miss work again. Very inconsiderate. Very unprofessional. Very rude."