Dogtopia of South Austin

"Dogtopia South Austin is outstanding! This review is going to be a long one, so sorry in advance to readers, but these guys deserve it :) My dog Roman joined the South Austin Dogtopia family March of 2022. During the time, I was looking at several daycares in the south Austin area for Roman as I was about to begin transitioning back into my army career after being home for a year recovering from a broken back I sustained during a military parachuting training exercise in 2021. Roman was only 10 weeks old when I got injured and with me having such high physical limitations, Roman had to grow up a little bit differently. But he adapted and matured into a very caring loving dog. I could not have asked for a better dog to have by my side during my recovery process. So when it was time to return to duty, I was determined to find a daycare that would be able to provide me some peace of mind by knowing that Roman would be with the right people and get the proper care and attention he deserved. I found Dogtopia online their website provided great information and details about the services they provided. I was extremely in awe when I learned about the Dogtopia foundation and that they fund programs focused around a cause that is very close in my heart, which is service dogs for veterans. From that moment, I was committed lol. I scheduled a meet and greet and met the team within the same week. The team were lovely and made us feel extremely welcomed. I enrolled Roman into one of their wellness plans and he attended twice a week for a period of time. After every visit, he came home super happy and rightfully exhausted lol. Currently, due to how sporadic the military life can be at times, we are not home enough for Roman to attend as much as we did in the beginning. But when last minute plans happen and I need care for Roman, Dogtopia South Austin is reliable and always there for us. When we do get to be home, I make it a priority to schedule Roman a day of play at Dogtopia. The staff always welcome us back with open arms and express how much they are happy to see him. Hearing that from the Dogtopia staff, reminds me that Roman is loved and cared for in the same way he is at home. Dogtopia South Austin is more than just a daycare to us, they have become a family to us. I trust the staff with my fur baby and I enjoy receiving report cards/photos about his day. I HIGHLY RECOMMEND Dogtopia to all of my fellow active veterans with dogs as well as to ALL dog parents who love seeing their pup happy! Thank you Dogtopia for everything you guys do!"

"The staff at Dogtopia south Austin is very friendly and you can tell they love animals! The celebrations at DSA our so much fun and the pictures they take are priceless! Our animals come home tired from their interaction at Dogtopia because they keep them moving and engaged!"

"We left our three dogs at Dogtopia for the weekend. This was our first time at this location, but we have been to Dogtopia locations in Lewisville, Waco, and Round Rock. This location was by far the worst experience I have ever had at a dog boarding place. This review does not represent all Dogtopia locations just the one in South Austin. The cameras didn’t work but when they did, our dogs were in cages. When we picked the dogs up, they were in cages. Our dogs smelt like pee and had to be bathed when we got home. Our dogs rushed to get water when they got home. I think they were in their cages all weekend and didn’t have access to water and also had to pee in their cages. I will never go back to this location. Boarding places should provide dogs with at least a basic level of care and I don’t think this Dogtopia provided that."

"Editing my review because dogtopia went above and beyond. They informed me the dog food I gave them while I was boarding him had tiny alive worms/bugs (never noticed it). I was a thousand miles away and couldn't do anything - Dani (the manager I believe) offered to run to Petco and buy him his food and just charge my account for the food. His stomach is EXTREMELY sensitive, so any food that's not his usual diet of food will mess up his stomach (and other things...) Very badly. I LOVE this dogtopia. ----- Original review: I'm not convinced the negative reviews are of people who have actually come here. Every daycare has it's share of 'bad days' or sickness at times, but dogtopia has gone above and beyond for my little dude. He's on a first name basis and they know exactly how to get him the perfect amount of playtime but not pushing himself too much. He's picky with dogs, and can be reactive, but every single person there is sympathetic and understands how to deal with him. My dog got kicked out of a previous daycare, which I'm not convinced they weren't mistreating him (he used to love going to daycare but when they "kicked him out" he never wanted to step foot in there again). Dogtopia let's me peek in to see if he's farting around, and hes making besties and living his best life. They have very cute photo days, and it's very obvious every single person at dogtopia genuinely cares about every single dog. They are all alphas, and need to be to keep order in the room, but my dog comes home and sleeps for 24 hours straight before probably going back to daycare to run around again. Dogtopia of south Austin is the only place I felt genuinely compelled to actually write a review for. And I can't give 6/5 stars, so I'll have to settle for 5/5."

"Thank goodness for South Austin Dogtopia. They truly saved me after I had booked with another facility that I was terrified of when I went to drop off my Teacup Yorkie. I called South Austin Dogtopia and they worked with me so my puppy would have a safe, happy place to stay for 5 days while I went to a conference in Austin. The staff are incredible and I was able to watch my puppy on camera having a terrific time playing with the other dogs. Thank you so much for your help and taking great care of my baby girl! The next time I am traveling to Austin, I will absolutely call them and highly recommend them to everyone!"