Metro Pup SA Dog Walking & Pet Sitting

"Review Initially, Eric was great and Tok loved his walks and his sleepovers at Eric’s house. However, on at least two occasions, when my husband was working from home we noticed Eric logged a walk on the app including photos and a description of my dog enjoying the walk despite the dog never leaving the apartment. After this, we looked back and noticed he reused photos several times over the past few months. When we confronted him about this he initially did not respond to calls and/or hung up on us. We were not able to get our key back from him so we had to replace the key fob. We ended up losing $254.00 in replacement keys, overcharging and ‘fake walks’. Your below response still does not explain why you posted that you ‘walked our dog’ on the app but never showed up. I am not the only person who has stated this issue. Check out BBB complaints. Also, I specifically asked twice if there was anyone else available to walk our dog since you were sick and you said no."

"The Metro Pup SA team have been an absolute lifesaver for me! They take special care of my cat (and plants) when I’m out of town, and are courteous and professional every step of the way. I love receiving daily photos and updates via email & text so I don’t worry about my little buddy while I’m out. I couldn’t be happier with the service & care they provide!"

"We've had the BEST experience with Eric and Metro Pup SA! Our 2 pups have had multiple overnights - Eric is super attentive, loving, and amazing with our pups. Plus, he always sends us pics while we're away and missing them. Our pups look so at ease with him and under his care, which means the world to us. We have been absolutely grateful for Eric, and we recommend their services whole-heartedly!"

"Metro Pup stands out from the pack as hands-down the best dog walkers we have ever had in our 3 years in San Antonio (or elsewhere for that matter). From the first meet and greet session, we knew our dog Ghost was going to be fast friends with Gerrit. Every day, Ghost waited eagerly by the door for his buddy to arrive for their daily walk. Gerrit always treated Ghost like family, giving him the time he needed to sniff the flowers, a treat when he returned, a clean water bowl, and lots of belly scratches. After the walk, we would always receive a nice little summary of the walk accompanied by awesome photos (examples below). In the rare instance Gerrit couldn't be there, Eric and the rest of the MetroPup team could be counted on to fill in. Never did we have to scramble to find a last-minute walker or worry about putting our pup in the hands of a complete stranger. The app they use (Time To Pet) makes scheduling appointments, communicating with the team, and receiving photos of the walk a breeze. I have absolutely zero hesitation in recommending Metro Pup to anyone who needs a dog walker in San Antonio. As we move away, I know that Ghost is going to miss his buddy and we will miss the peace of mind that Metro Pup provided."

"You will have a lot of choices in Pet Care but you will not find a better choice than Metro Pup SA. If you choose Metro Pup SA, your animal will become our family. The dedication that these pet care professionals will show toward your furry family will be second to none. They will provide whatever service and serve whatever type of animal that you have. One of the neatest services they offer is their wedding pet attendant. It might sound crazy, but it was very important to me to have my old man Bulldog Rufus in my wedding. Metro pup made this the easiest thing in the world. They made sure my furry son was on time and in the exact place. They walked him down the aisle and made sure he stayed in the right place throughout the wedding. They were perfect and turned what could have been something that made a stressful day harder, and made it seamless. I could not give this service any higher of a recommendation. Give these caretakers a chance and you will never go anywhere else. Peace of mind is priceless."