CVS Pharmacy 3430 South Grand Boulevard, St. Louis, MO 63118

"Pharmacist Jen was awful and belittling. Use and support your local pharmacies instead CVS doesn’t deserve a penny."

"The pharmacist at the CVS inside Schnucks at the 3400 block of Grand, her names Jennifer, went above and beyond to ensure my insurance issues were resolved. My doctors office was telling me the insurance rejected my medication altogether and Jennifer took it upon herself to call my insurance company herself and was able to source the problem, fix it, and I left with my medication I had lost hope of receiving. She is a life saver and deserves a raise, a vacation, and so much more. Thanks Jennifer and team! ❤️"

"Jennifer Lednick at this CVS Pharmacy is amazing, for multiple reasons. I have COVID right now, and so I was trying to get prescribed Paxlovid. When I booked a phone consultation, Jennifer called me letting me the technical portal/system that the pharmacist use wasn’t working, so she couldn’t see my blood test results to see if I’d be eligible for the treatment. She told me she was going to speak to one of her managers at a different CVS. We agreed that we could try again the next morning. When we spoke again, she shared that it unfortunately still wasn’t working, and she had even put in a ticket with the tech people. She said she was going to call them directly and get an update, and then give me a call back. She did, and told me that they had restarted the system, so she needed to give it 15 min to see if it started working. Luckily, it did. On top of Jennifer being extremely patient, supportive, and advocating for me so that I could get the treatment in a timely manner, she was also a safe person for me, as a non-binary person. I had put on my phone consultation form my sex assigned at birth and my legal name due to issues in the past. When finding out that I am non-binary and asking about the name I actually go by, Jennifer was very understanding and nonchalant about it. She explained to me that in the system, she’s able to put more than just female, male, or other. And so she asked me if I’d like to put non-binary or not. She went on to explain how this is something that should just be normal and common, so that was just really generally comforting and affirming to hear. We had called quite a few times back and forth throughout this process, and each time, she also remembered who I was and called me by my preferred name, rather than my legal name. I unfortunately didn’t get a survey link on my receipt once I got the medicine, as I would’ve given her 5 stars on there as well. So I wanted to come on here and make it known how valuable of an employer she is to CVS and to the general population. I wish more medical professionals supported all of their customers and patients as Jennifer did for me. She raised the bar, and I really hope CVS hires more people like her."

"They didn't have my refill ready when it was supposed to be. So I had to come back to pick it up a week later due to scheduling issues. Then the following month they said that I couldn't refilled until the date I picked up my last prescription. A person's ability to get their refill on the correct date is completely reliant on their competency, which is a terrible spot to be. Garbage pharmacy. Taking my business elsewhere."

"Employee our nice but my meds aways not filled. My wife gets over 15 meds filled and they never fill them when they need filled. Im will be changing pharmacy because we needs the meds fill on time everytime."