Advanced Fertility of Chicago 30 Tower Court, Gurnee, IL 60031

"WORST PLACE EVER DO NOT GO HERE!!!!NURSES DO NOT CARE. Dr. SCHELL DOES NOT CARE!!!! They gave me the most stressful, worst experience of my life. The staff and billing members are liars, rude, incompetent, and have no clue what’s going on with your plan to pregnancy. Please avoid this establishment I wish I could get back all the time and money I spent on this evil place. All they really care about is money. They do not give a f about you or your plan to pregnancy!!!!! They gave me fertility pills and then stopped my treatment in the middle of it because of my balance when a staff member “Alyssa” said I could do a payment plan. but “Kristie” from billing who has no soul or clue on what’s going on cancelled all my appointments she said “she doesn’t feel ashamed of it” and tried taking a unprofessional “shot” at me saying I have no follicles…. I waisted money on a very expensive injection, “ALL FOR NOTHING” also “Liz” a front desk lady was laughing when she was telling me that my treatment is going to be paused. I do not recommend this place to anyone!!!!!! DO NOT GO HERE! I would never step foot in here ever again. They do not care how much it affects people."

"If you’re searching for a fertility clinic with outstanding patient care, stop yourself from contacting AFCC and go call Invia fertility. I promise you it will save you a lot of headaches and heartaches!! I was a patient of Dr Schell’s starting in December 2022 into June of 2023 and while the doctor herself was wonderful during our first visit, the team at the clinic had terrible communication that I couldn’t imagine being any worse, especially for patients going through such an emotional and vulnerable time. Not only did the nurses not explain anything well and leave you feeling in the dark, they would sometimes just not return calls at all. After 1 very horrible experience that left me bawling in the lobby due to the nurses being so horribly rude, I was scared that this was how other fertility clinics might operate and that left me in a panic for weeks. I did contact the manager at AFCC gurnee and aired my frustrations and hope that since then, there has been a huge change of staffing. Dr Puschek and her whole team at Invia are a godsend and I’ve cried so many happy tears after my visits with her. Thought I’d save someone else from wasting time at AFCC."

"First appointment was good. Provider was very attentive, not rushed and listened to me. Excited to start my care."

"Dr. Debra Schell was so kind and helpful. She was able to answer questions and explain everything to me where I could understand. I am very excited to continue my journey with advanced fertility center of chicago"

"Initial consult seemed promising. Unfortunately after my first appointment during which there were complications from a procedure, it has been the WORST time and experience. I have been absolutely begging anyone within the office, including Dr. Schell’s care team and Dr herself, to reach out and actually provide follow up directions for medications. What seems the blatant disregard for follow up has made me question their trustworthiness. If I can’t get follow ups or anyone for that matter to contact me, how can I trust them to care for myself and my reproductive health? Zero stars if I had the option. The bills are sure coming in though!! Don’t waste your time. It seems like if you have complications, you’re thrown to the back burner because you may not be a reliable source of income for them. Such a shame."