Gallery CWE

"I lived here for 21 months. At first it was great then new management and they lost their great maintenance team . From there on smoking of weed and cigarettes were in both buildings. Plumbing issues constantly. Loud neighbors. You can hear everything and from your apartment if your on first or second floor . Couples arguing and fighting in hallways and outside . The man in 206 above me continues to be lifting weights and dropping them my apartment would shake . Which caused my dog to bark at his unnecessary loudness . I sent multiple emails from my first nights there. Nothing was done. Slamming of doors also . At my move out I transferred apartments. They do not do a throughout walk through before . I had a different manager say oh we don’t charge for this or that. They charged 150 for touch up paint on filled holes on a textured wall. It has popcorn ceilings to cover up. They paint the tubs and don’t use proper paint . They put in “ green lightbulbs “ and they were not out but will charge you if they go out . Also you are responsible for smoke detectors also if battery goes out or needs replaced during your stay it’s on you. Blinds are 10 plus years old taped to be held up and if they fall and break it’s on you to repair . Basically once you rent it all maintenance is on you. They will close a ticket and will not repair anything, I had sink issue and a blind break asked for it to be replaced and Will came over plunged it with s dirty plunger from office and left. Closed ticket . Never replaced it or cleaned up mess from sink . Lied said he did at move out . My dog is s service dog was charged full non refundable deposit . She is poddy pad trained which was on tiled floor only which I even cleaned the grout monthly and floors 2-3 times per week . Never once did she poddy on hardwood floor. I steamed my floors 1-2 times a week .I have 4 witnesses! Bottom line they over charge and there is no wear and tear they charge even though oven was going out took 1 hour to heat up to 400 and microwave vent was taped up . you can’t make it a home . If you are bare min then it’s great long as you don’t need sleep . Cause of loud neighbors you won’t get it no matter what shift you work ."

"The staff team here at CWE has been amazing. They are quick to fix things and make sure that it is up to a high standard. I usually get a wave every morning on my way out to work from Will or Brittany. Recently my car battery died and insurance didn't cover a tow, so I got a new battery, brought it home, ready to DIY with a YouTube video and realized I didn't have a socket wrench. I went up front to ask if they had one I could borrow and Will offered to just change my battery in my car. I went from an awful place that had moldy carpets to a place where my landlord staff helps replace car batteries. I'm glad to call this place home."

"The Gallery Apartment offers affordable and diverse housing options for undergraduate and graduate students. The average rental prices are lower than those of other apartment complexes. The buildings have undergone periodic renovations, ensuring a comfortable living experience. Additionally, the staff at the Gallery Apartment is prompt and friendly. When I needed to terminate my lease agreement midway, they handled my urgent situation efficiently."

"Have leased at two different properties for a total experience of 4 years. These experiences overall were mostly ok and even good at times, just not very consistent. Changes in staff mean major changes in customer experiences. Lease enforcements vary, with deference given to the properties owners/leasing office. This means you may be told that you need to something because “it’s in the lease” but then at times, they may not do what it says in the lease that they are supposed to do. Kind of one sided. Quality of facility care and attention varies widely-from great to at times poor. Just set your expectations to average and you should be fine. If cost is a primary concern, they have properties that are definitely more budget friendly."