Banfield Pet Hospital

"The doctors and nursues are excellent. I would recommend taking your pet there."

"My puppy not happy with me but the people here are so nice gave her that's and my pup was like daddy who lol"

"I already have the earliest appointment available. (3 days away) I called around to different vets to see if someone who’s seen a similar case could let me know whether or not it is an emergency digestive problem that cant wait on an appointment, or something common that should be treated by appointment. Unfortunately the people who answer the phones do not care about the well-being of your dog until you’re physically there spending money. No questions can be answered. No doctor is ever available (not even to answer one yes or no question) No one (accessible) is any more knowledgeable about animals than you are with 2 minutes of google searches. They will let your pet die before they offer the slightest service before your paid for ‘appointment’. HORRIBLE EXPERIENCE!"

"*For the record …..this place does not even deserve 1 star but I had no choice but to select it in order to leave a HONEST review * **Pet owners, if you want great customer service equivalent to the money you pay for service … this is not the place *** MOST HORRIBLE CUSTOMER SERVICE EVER!!!! Please see below: Attention Banfield Corporate To whom it may concern: MOST HORRIBLE CUSTOMER SERVICE EVER!!!! The Dr was just as bad because she advised the front desk to turn me away and I had a scheduled appointment. No wonder the staff responds the way they do (it’s starts from the top) I am writing this review as courtesy as I escalate my concern and frustration to your corporate team. Words cannot express how unhappy I am with your customer service Just a short briefing for you (full details will be posted in a review on social media) I had a scheduled appointment (10:30am 11/1) and made all of the appropriate arrangements to make it ON TIME and to walk in and hear that I had to drop my dog off and there was not an estimated on when he would be seen and that I could be rescheduled for later day as if I have nothing to do. On top of that… to add injury to insult, I was advised to try do a walk in at another pet hospital down the street !!! ARE YOU SERIOUS??? WHAT A SLAP IN THE FACE!!! No one had the integrity to call to reschedule my appointment to prevent me from driving 45 minutes and canceling other business appointment I previously had scheduled!!! Seriously! This is 100%! Not acceptable! I may be one client but if this is the treatment and service that you all are offering… you will continue to loose business until there’s no business."

"Even though I could not afford to bring my pets, they were super helpful, gave advise that I followed. They are now back to their frisky selves."