LINE Fitness,

1525 Lake Pointe Pkwy #500, Sugar Land, TX 77478, United States

"I purchased an introductory two week pass on Black Friday, to try services at this business. As I became ill, I emailed the business, asking to receive a refund as I had to cancel classes scheduled due to illness. I indicated I would sign back up at a later date. A response was provided that they could not over a refund, but rather reset my package so I could begin the two week trial once I was better. I agreed, and once I thought I was on the mend, I reached out for the reset, and scheduled classes. Unfortunately, my illness quickly came back. I emailed again stating what happened, as I had to cancel courses again. No response. I emailed once more as a follow up. No response. I am still ill. Ordinarily, I would not be requesting funds back from a service. However, I do not know how long I will be under medical treatment, and I really would prefer to receive a refund of my $89. We live in a time where businesses no longer show concern for the well being of people, only concerns to keep money and then ignore you once you actively communicate valid concerns. If I had no intention on using the pass, I would have never purchased it to begin with. People cannot help health matters that surface. It’s interesting how my emails have gone unanswered, but they are continually posting on social media."

"This is my favorite studio in Sugar Land and I’ve been coming in for almost two years now. I first found it on ClassPass when it was previously called Hip Fitness, and fell in love with the workout! The owner, Sara, is the best! She rebranded and took the studio to a whole new level. There are fun games throughout the year to help you keep up with your workout. Everyone should come try a class!"

"I came from a CrossFit background, and I was unsure if Line Fitness would be challenging enough for me. But I was pleasantly surprised - It's just as tough and, in many ways, harder than CrossFit but without all the injuries and joint pain. The great thing about Line Fitness is it doesn't matter your fitness level; anyone can do it; all you have to do is walk through the door. Sara, the owner, is very friendly, always present, and works really hard at coming up with new ways and challenges to inspire her clients. All her instructors are very knowledgeable and kind. I usually attend 9 or 10 am, and Keri and Paige are next-level AMAZING instructors! They both are genuinely inspiring and have that "coaching gift," which is the ability to push you to your fullest potential and beyond. Overall, I highly recommend Line Fitness in Sugar Land - It's a great place to be."