Best Western Chicago - Downers Grove 3010 Finley Road, Downers Grove, IL 60515

"Never fails to provide a clean lobby, clean room, and friendly staff. We have been here 3 times in the last year and it's the same everything every visit. You can't go wrong with the price and its close to the highway. Highly recommend!!"

"This could be rated as 2 star hotel but the service is 5 stars. Very clean, beautiful, staff were friendly . The front desk was knowledgeable and helpful, the rooms were very clean, the breakfast quality abd service were excellent"

"During my stay at this establishment, the room's heating system was inoperable throughout my entire stay. Despite being informed that maintenance would address the issue, it remained unresolved. As a result, I was provided with extra blankets, but only after requesting them. The quality of the hot breakfast was also inconsistent. There were days when the quality was excellent, while on other days, it was subpar and disappointing. The front desk staff provided excellent customer service. However, no one appeared to have any knowledge about the fees associated with the electric car chargers. It is quite disappointing that they are unaware of the specifics of the electric car charging service that they offer to guests on-site."

"We chose this hotel because of the proximity to the highway and low cost. The pros are definitely the location and close proximity to shopping and restaurants by car. The staff were very friendly. Breakfast was decent and changed daily. The cons include a strong cleaning chemical smell in the room and at the front desk area. The smell of the cleaning chemical in the room was a bit nauseating and almost as if it was trying to hide something in the room. Our room card kept resetting every night when we returned to the hotel after a certain period. We were advised to keep the key card separate from our mobile phones as this would cause it to deactivate, and although we kept it separate, the access to the room kept deactivating every day. The rooms are a bit dated, however, the king size bed was very comfortable and the warm was kept at a very good temperature without having to adjust it ourselves."

"Rooms are okay and clean. The service has been great and I’ve stayed there a few times now. Overall it’s in a good location that is relatively close to good restaurants and right on the highway. Just don’t stay on the 1st floor. That’s where they keep the guests with dogs and you will be in for a long night if you have a bunch of barking dogs next door."