WoodSpring Suites Downers Grove - Chicago

"Nice new place. But something of a bed bugs bit me the H up. Worst I've ever had. And I sleep in hotels for a living 17 years. Not sure why being new and all."

"This place just opened two months ago and getting bad ratings already. They are worst at in town Suites. You complain to corporate and no response nor solution. They heed to forget we are the ones paying their salaries. They just hire anybody to fill a spot. No respect for the guest paying customers. I'll be glad when the economy turns and every one gets there own place. This is so pathetic and the corporations don't care."

"This is the absolute worst stay I've ever experienced. The rooms were ok. They charged for toilet paper, towels, sheet, etc. The worst of it though, is the staff/management. They're the most unprofessional, cruel, hateful animals I've ever encountered. The front desk "woman" is so low mannered, rude, yells, cusses, talks about guests and in all a very nasty person inside and out. They made us move rooms when my daughter was "loud" when there were several children on the same floor much much louder. I do not recommend staying here. Such an awful experience."

"Management very rude the hallway smells like weed. People hanging out on the side smoking weed. If you want clean towels you have too pay for them. Exterminator came into my room without my knowledge and not knocking. I spoke with a person that was staying ther and they told me they identity had got stolen. I wouldn't recommend this location.."