The Pennywell St.Louis Downtown, a Hilton Hotel 400 Olive Street, St. Louis, MO 63102

"Nice hotel with clean rooms. We booked a King Bed Premium room but were moved to an interior room with zero view. Happy Hour is advertised everywhere from 4pm-6pm but the bar doesn't open until 5pm. Tried to order an appetizer and drinks at 5 only to be told there was no bartender available and there wouldn't be one working that night. Later that night we ordered dinner, the food took forever and tasted like it had been sitting under a heat lamp. When we were finally able to order a drink my Old Fashioned tasted weird. Waitress said they were pre-made. Again, hotel is nice but the service is off. Very underwhelming experience. Will not be back."

"I’m giving them 5 stars bc even though the rooms were a bit older and worn, the service was great. Everyone at the front desk was helpful, valet (Kevin) was great, security (Carl) helped us get our car quickly one night when valet had gone to the restroom and we had a small emergency and needed our car quickly. We didn’t utilize housekeeping but they were very friendly in the hallways. It seemed like everyone was very happy to be working there! Very accommodating! Walking distance to Arch, Starbucks, and several other places."

"Staff is very friendly. We have always felt like we were well taken care of. The bar and bartender are top notch, with unique signature cocktails. The atmosphere of the hotel from the entry to the room is amazing. The rooms are not cookie cutter with high ceilings and character. Stayed twice so far and plan on staying again."

"I was on a last-minute weekend getaway with my daughters, and we stayed at the Pennywell Hotel. I originally booked with a 4rd party that got our reservations wrong, but was able to cancel and rebook directly with the lovely women at the front desk. We enjoyed 2 exquisite meals. We had dinner and I would recommend everything my party ordered. My girls were adventurous and had the octopus, with a cheese burger back up they shared. They are still raving about 4 days later. I had the shrimp and grits, and let me tell you, the greens that came on top of the grits were something to tell your mama about. So good. Again, the service at the restaurant was great. the staff was attentive but knew when to give distance for my kids and I to enjoy each other's company and the live music. The next morning, We ended our stay with breakfast because dinners was so good. The service was great. We stayed in a double queen room. The beds were comfortable, and I liked that my room had a roomy desk and strong wifi, so I was able to complete work after everyone was sleeping."

"I recently stayed at the Pennywell Hilton hotel in St. Louis, and overall, it was a pleasant experience that deserves a solid rating. The lobby is quaint and charming. I loved the old bank vault in the lobby that was turned into the food shop! There is great food options in the hotel as well! First and foremost, the hotel's location is fantastic. Situated in the heart of St. Louis, it provided easy access to popular attractions like the Gateway Arch, Busch Stadium, and the Dome. This made exploring the city a breeze. The hotel's staff were friendly and attentive, always ready to assist with any questions or requests. Their hospitality added a welcoming touch to the stay especially since they had a busy weekend! The rooms at Pennywell Hilton were comfortable and the amenities provided were adequate. However, a bit more attention to detail in terms of room cleanliness would have been appreciated to elevate the experience. The linen shower curtain had some black spots / mold along the bottom of it and the shower head leaked. Noise from the streets came through since there was not much sound proofing. In conclusion, Pennywell Hilton in St. Louis is a comfortable and well-located hotel that offers a pleasant stay."