Budget Inn - St. Louis,

1405 Dunn Road, St. Louis, MO 63138

"Pros: affordable, parking, hot water/pressure/ not dirty Cons: the room reeked of cigaret smoke and just wouldn't go away. I asked to change my room due to the odor and they refused due to their rule of 10 minutes. Basically because I asked them in 20 minutes they didn't want to try. If you're in customer service industry, at least try to make your customer happy. I didn't pay you $57 that was worth $50, so why do you want me to accept that sub standard room?? They were not at their desk at 11am when I wanted to check out, so I had to throw the card under their bulletproof window's opening! Maybe you get lucky or a somker, otherwise I'd avoid this place. *** I picked up my long sleeve cotton shirt from the trunk of my car and in reeked of cigarette smoke two nights later in Richmond Virginia!! That just goes to show how bad it was!"

"The room 239 they put us in the light fixtures we're hanging off the wall exsposing wires, no smoke detector, the bathroom light didn't work. I asked them for days to fix it. Because I fell and still didn't. Ex mantanice guy bought one and instales it. When I said I fell they made me leave the next day."

"Penthouse suite was fabulous. Fantastic customer service, felt right at home. Room service was cheap and food delicious. Employees were all extremely helpful meeting my needs. Very sanitary, showers worked great, pool was very large and nice. Made friends with all of the staff and other inmates. Me and my two girlfriends were able to make as much noise as we wanted with no interruptions. You really get more than you pay for. Overall, had a great experience over my 69 days stayed here."

"This place is horrible. This place is not only mice infested, bed bug infested, but roaches as well. I told them about mice in the room and instead of a refund they gave me mice traps to catch them myself. I have pictures. I was then moved to a room with roaches. Then a room with bed bugs. I was racially profiled amongs other bad things. Like getting locked in my room by one of there faulty doors. It was a definite fire hazard and i waited for an hour or more with my son to be let out. Still no refund or prorated cost for my room. And in addition to this when i demanded my money back..they called the police on me and i was locked up for trespassing. The owners kept my $250."