Residence Inn by Marriott St. Louis O'Fallon

"Hate to say this, since Marriott properties are usually a solid choice no matter where you are. But the cleanliness of the room was on par with a roadside motel. The dishwasher hadn't been run before check-in (the previous guests had pizza for dinner), couch was covered in white stains of some sort (use your imagination?), holes in the wall, torn carpet, etc. There was no availability to switch rooms, so made the best of it for a few days. Never sat on the couch, though. Staff was friendly, good location. No complaints there. Maybe a bit understaffed when it comes to housekeeping?"

"Second stay at this facility. (First was just before COVID.) Typical of many Marriott facilities, and that's a good thing. Room was spacious. We didn't use the kitchen facilities (except the fridge), but if you'll be cooking apparently you need to bring cooking utensils, as the cabinets were bare. The highlight was the free breakfast: Good, hot breakfast with plenty of toppings for oatmeal, cereal, etc. Scrambled eggs, bacon, juice. Friendly staff and accommodating with our request for room location."

"Woke up to felt like the cops banging on the door for it to be maintenance asking to get in. I have a sign on the door saying “later please.” They actually try to open the door but I have the lock and deadbolt on. Complete invasion of privacy. They are going down the whole fourth floor banging on people’s doors and I have been given no explanation why. There are holes and chips all over the tub. Rust in the sink and the fridge and freezer reek. The only reason I didn’t rate lower is that the front desk people were very kind."