CVS

"I drove 20 minutes out of my way bc this is the only 24-hour store that is open other than a gas station. The bathrooms are "closed" overnight. They tell you to go to the hotel down the street. What the hell?!? I will never give you my business, ever again, no matter the time of day."

"(I used to go to the CVS at Great Oaks/620 & now go here periodically). The employees are nice & the store isn't brand new, but these tired legs always appreciate their help (AND the carpet ❤️) When the FDA began "controlling" controlled scripts, and got "particularly upset with" certain chains THAT'S when service declined. Be nice to the employees, even the very local manager. Don't like the CVS system? Change."

"Went to this CVS and waited in line for 30 minutes to pick up a prescription. I'd gotten a text from CVS that I had until Oct. 2 to pick it up. It was only Oct. 1, before 7 PM. Only one person working the pick-up line, and everything is painfully slow. I finally get up and provide my details and the (very nice) person says they've already put it back and there's nothing for me. I point out that the text said I had until Oct. 2. She says that they are a 24-hour store so blah, blah, blah ... they have to put it back earlier (something about 13 days). But CVS knows exactly which store I'm picking up my prescription at; don't they know it's a 24-hour store? Can't they send me an accurate text so I don't waste an hour of my time traveling to and waiting in their earthly incarnation of Dante's Inferno for nothing? No, I guess not. That's probably why they've been trying to convince me to have this prescription mailed for the last five years when it is ineligible to be mailed. And why they kept asking me to setup auto-refill and even though I agreed to it hundreds of times and it never actually got set up correctly. This is how they roll. (Note: this insane behavior is probably not due to this particular store and more due to what a dumpster fire their corporate IT/Technology division is; but should I care? Should that be a distinction I even bother making? No.)"

"I took the flue shot yesterday at this CVS . I'm not sure if really got the shot! I did not feel the needle poke, and when I removed the adhesive bandage, I did not see a tiny drop of blood or any mark for the needle. It has been 36 hours since the injection and I did not feel any redness or soreness in the injection site, and did not experience any symptoms. It seem as I did not get the shot. I wonder if anyone else have the same zero-symptoms situation with flue shot? I took the flue shot many times before and I always have at least soreness and redness in the injection site"

"My Dr. Sent in an RX. I had the med many times before and knew it was not always in stock. I called ahead of time twice to be sure they had the 60 I needed. I was told that they had plenty . I went to pick it up at which time I was told they only had 40. I was told I could pick up the other 20 in about 2 days. Later that day I was told by the pharmacist, Pamela , that I would never be able to get the other 20 because it was a controlled medication. So now I guess I'm just out of luck. I did my part trying to anticipate any issues, but because the people at CVS gave me wrong information 3 times I am without. I was also told the pharmacist would definitely call me today...that didn't happen. When I called the store MOD, GENESIS , she could not have cared less....in fact she hung up on me as I was explaining that the mg of the medication was incorrect. Big pharma, big pharmacy chain.....ugh"