Extended Stay America - Austin - Round Rock - North

"Definitely not even a two star hotel. I’m not sure where they are getting the rate at $76 for a single bed and even that is on discount from a $100 rate. This hotel definitely needs some cosmetic upgrades room was clean for the most part however, when I pull back my sheets there was hair from some other person, or people. Additionally they nickel and dime you for example, early check-in $5 late check out $10. They don’t have a breakfast it is listed that they have breakfast. However they do not unless you consider a Nutri brain bar breakfast. There is a staff here by the name of Chris, who has pagan tattoos all over his body which are very visible from his hands to his forehead which Is not a good look. There are homeless people outside and inside the property. The reviews on Google and Expedia are accurate. I should have checked first. I definitely will not stay again just because of the nickel and diming. I could have stayed at another hotel with better amenities and more comfort feel for the $30-$40 they try to nickel and dime and breakfast I ended up leaving to pay for."

"Although the service was amazing, the room was terrible. The shower curtain is to short for shower so you’ll have a big puddle of water that runs into the kitchen to look forward too, the carpet is absolutely gross and needs replaced, the tv will make demonic sounds if left on for to long, good luck waking up to that btw I almost died. New chairs is a must, the leather chair almost ruined my bag, it had a gross brown liquid on it and smelled like piss and terrible hygiene. Can’t even open the window enough to try and air out the musty smell. Need better cleaning products!!! My hotel card cover got infused with table. The bed is pretty squeaky, it gets annoying when flipping and turning during the night. There’s also roaches, unfortunately."

"I recently stayed here. I planned to stay for 2 nights. The check-in process was fine and lady was friendly. I drove around the side entrance, which was the closest entrance to my room. I began to unload my belongings from my car to the room. It took several trips. The whole time several men were just loitering around the door. It made me feel very uncomfortable. I'm not sure if they were customers staying at the hotel. During one of my trips I saw someone entering the hotel who had an ankle monitor on. It was a little shocking. I was not impressed with the room. In the bathroom the ventilation fan, sounded like an airplane taking off. Sometimes I left the switch off which was connected to bathroom lights, which left me in the dark. The dark was better than hearing that annoying sound. They advertise having breakfast. It was just a buffet table with breakfast snacks and coffee. I stayed one night. I couldn't leave fast enough. I found another hotel to stay at for my second night. It was so much nicer and offered a hot breakfast. Also it was cheaper than Extended Stay. I was shocked at how much they were charging for this run down, out dated hotel."

"Don't stay here unless you really have to. The staff was friendly but the hotel itself smelled terrible and the appliances look like they are from the 1970s with exhaustfans over tge stove that have peeled paint and yellow grease stains. The carpet even "clean" looked dirty and also like it hadn't been changed for 20 years. Thankfully I didn't end up having to spend the night. Didn't check it for bedbugs as it was just unacceptable already with the smell and the amount of trash from the lobby to the elevator and the hallway. It's probably the people that stay there cause there was even a can of Noz energy drink just left right next to the elevator. Guess you can't expect better quality guests for the price. $59 through an app with a special price."

"Rooms are not clean. Furniture is old and ragged. I’ve found multiple roaches in my room. The front door hasn’t worked properly since I’ve been here. Best part is the person working the front desk decided she notice I was being “under charged” so she raised my rate even though I had reservations. Do not stay here."