CVS 14057 Bee Cave Parkway, Bee Cave, TX 78738

"Terrible service! Very rude employees! Don't answer their phone. Of course I came in and they had a had 10 minutes left of lunch. What a pain in the rear dealing with thus pharmacy. I would go else where but my medication iscspecialy order and send to this store."

"I have called for 2 days. No answer. Was on hold for over an hour each call. Decided to drive there from Austin only to find out they close for lunch. Did not see that on the website. No message on the voice msg to say they were out for lunch. Very frustrating. Was told by another CVS that this was the only CVS that had my medication on hand. Otherwise I would have skipped this one."

"I wish I could give a zero-star rating. This pharmacy provides the most unsatisfactory customer service. Despite a phone confirmation of the medication being ready within an hour, upon arrival, I was told to wait an additional 15 minutes. During this time, a staff member named "TIMOTHY" approached me, and when I mentioned the delay, he responded with verbal abuse, including comments like "it is a minimum of 15 minutes" and questioning why I was "starring" them. Shockingly, I sought to speak with the manager, "MIKE," but he was not available that day. I strongly advise avoiding this establishment not solely due to the delay but primarily because of the abusive behavior exhibited by "TIMOTHY.""

"This is absolutely the worst pharmacy I have ever dealt with. They send you a text and says its ready, you arrive and its NOT. They never answer the phone hold times can be well above an hour and most of the time they never answer. The people are rude and not helpful. Be Aware they are as bad as it gets at running a business. They say they are understaffed, better get some staff or won't have any customers left. I am currently switching to another non DCVS pharmacy as Im writing this. This has been going on since I can remember and even my doctor agrees... just switch and you be better off. If I could give a ZERO star I would."

"I went to pick up my prescription and drive through was closed. I went inside and waited in a long line and was told it wasn’t ready and had to wait fifteen minutes. I asked if in the meantime I could get my flu shot as no one was waiting for shots. The reply was “you need an appointment “ I did wait and after 20 minutes I went to inquire and was told to go to the back of the line again I did and eventually got my script but no flu shot even though nobody showed up for shots. Probably the worst CVS in texas!!! HEB IS SO SUPERIOR!!!"