CVS

"I gave them a star, and they don't deserve that star. I have had nothing but issues with this CVS. I have a script my doctor sent to them on 2/12/2024. My insurance confirmed my prescription went to this pharmacy and confirmed this CVS billed them for it. They insurance paid for it, but CVS told me I wasn't eligible for a refill until 5/2024. Mind you, I haven't received the script from 2/12/2024. My insurance has paid for it, and my insurance has been on the phone telling them they need to correct the problem they caused. This has caused me anxiety, and I truly don't recommend this store. THEY NEVER ANSWER THERE PHONE CALLS!! I speak out of experience. This pharmacy is one issue after another. I'm transferring all my scripts to HEB Pharmacy."

"Had to call corporate due to discrimination and other antics from a customer while trying to address and correct an issue with a prescription. The head pharmacist was rude as was tech Tina. Corporate was able to solve the issue they said they couldn't. They launched by regional investigation on this store. Don't go b there. Also the day in they take good Rx but refuse to honor it."

"Horrible service. Called to refill my prescription, pharmacist manager-Fred was extremely rude and hung up on me twice. When I asked to speak to the store manager he told me to hang up and call again. When I asked him to transfer me, he hung up on me a 3rd time."

"This should be a zero star review on hold for half an hour and when I got through that were rude. Then I asked to speak with a manager and put me on hold another half hour then I hung up and called back and were closed. Never got my prescription filled or any questions answered. Horrible srvice"

"Tech couldn't help me,referred me to my CVS. In turn ,am told to have them call for RX transfer. Call cst care,told prescriptions been transferred to go pick up. Mind you. No vehicle, I walk in heat. To be told No refills and nothing transferred. Plus same person on phone on 2nd call ,when I asked for RPH.Told me he wasn't available. I call again same girl answers, I ask again for RPH, she lies n tells me she's the RPH and that she was same one I spoke too previously. End of story: I got no prescriptions after calling everyone I could in CVS from 10:33 am until after 4pm! Now going to transfer all my information to Walgreens!"