Barkaritaville Pet Resort

"We continue to trust Barkaritaville with our two dogs. They are well cared for by the friendly and caring staff. They are also very flexible as my plans change on occasion. The facilities are always clean. I highly recommend them!"

"My cat stayed at this resort in December of 2022 for about week. I completed a walk through the day before to ensure my cat was staying in a safe environment. There were no issues when I dropped him off. I waited at least 30 min to make sure he was comfortable. The female worker got him out of his kennel with no issues. Fast forward to September 2023 I am told that there were behavioral issues with my cat and they can’t take him because it was noted in his report card that he was aggressive towards the personnel. This was the first time I was hearing of this. When I picked up my cat nothing but good things were communicated to me. I didn’t receive a phone call or email while I was on vacation to notify me of the issues that they had encountered with my cat. Had I been notified I would have had a family member pick him up because I was out of state. Now I don’t know if my cat was stressed during his stay, if he was eating, if they cleaned his litter box, or if they let him out of his “condo”. I understand if they can’t take him, but I spent $400.00 on a stay that I thought all this time was a good stay. The GM explained that there was a change of personnel and she was not employed at that location when my cat stayed. No refund was offered. I’m highly disappointed that a high rated resort lacked in communication and in service. If you have a Cat I would highly reconsider this place."

"I have been taking Cooper (my dog) to Barkaritaville for about a year. The staff is very amazing and always accommodating. I would highly recommend giving Barkaritaville a shot for your pet’s short/long term lodging."

"My cats Mina and Corina had a great time at Barkaritaville! I really appreciate the staff taking their time to send updates and answer any questions I had. My cats will definitely be returning!"