VCA Becker Animal Hospital and Pet Resort

"Me and my special needs cat both had an amazing experience here. Every staff interaction, from the front desk, vet techs, to the vet himself was kind and understanding. They answered my millions of questions thoroughly, were very knowledgeable about my cats condition and what medication was safe to use with him, and treated me with a lot of kindness in regards to my anxiety about his procedure. He’s making a quick recovery and I can tell he already feels a ton better. I am so, so pleased with my first experience here and will be using this vet for any emergencies for the foreseeable future! Thank you VCA Becker, from me and Binky!"

"My 16-year-old cat got sick suddenly, so I took her to Becker because it was 6 am Sunday (my regular vet was closed). I was distraught because I knew it was not something she she could recover from. The front desk, the tech, and the vet were so caring. I want to thank Dr. Davis especially. He was so compassionate and kind. Becker has a sympathy room, so I was able to spend as much time with her as I needed to say goodbye in a quiet, private space. I just got her remains, and along with the very nice urn, they included a sympathy card and a cat angel pin, which I am wearing. It is so thoughtful. Although it was a dreadful experience, the staff at Becker made it less painful with their professionalism and kindness."

"Every response states to contact facility manager. Well if it’s Mr Gilbert he is never available. His schedule is Wednesday through Sunday after 3 PM and he is never around to speak to or never returns calls. Just stating the truth. We are considering taking our business else where after 4 years 02/25/24 So our dog was at Becker Thursday for vaccines / fecal test since he is on a monthly wellness plan. Supposedly we had a senior tech assisting. Our dog has never bleed from his butt ever! Called Becker today Sunday and asked for Dan Gilbert left on hold twice. He called back and I asked who was the tech that provided the fecal test on our dog! He said he was not sure if he would be able to find out who did this test. From there our conversation went south!! Mr Gilbert likes to pad himself in the back as a professional. But he is not! He bad mouthed me with his superior! Per him. Upper management would not speak to me because of notes he has posted about me. Well if mishaps would not happen to our pet at Becker things would run smooth. But we’ve had issues in the past with techs!! Dr Dzr- Dr Lee are magnificent doctors. But those techs need more training bottom line. So Dan Gilbert washed his hands and said we were not welcome anymore at Becker !! I truly believe it is personal because he mentioned my negative review on Google about him. But what I stated was the truth.!! And what about this blood our dog releasing from his butt ? Was it due to the fecal test ? Was the test done correctly? Who did the test ? Was our dog okay when they did the test? But he was not understanding to my concerns ! He has to side for his staff. I will get answers one way or another. They need a new manager is what they need a trained techs. I’m sure some are trained but not all."

"I am 110% happy with the service provided at the Becker Hospital. The vet and staff members are friendly and welcoming. I am also very satisfied with not only my dog’s treatment, but grateful the vet assistant, Jen Salas, made us feel confident that everything will be okay with our pet. It was an assurance we needed. Thank you for taking care of our little Bella."