Parks Law Firm, P.C.

"Parks law firm requested to represent me about a week after my accident. Although I was a little skeptical at first, Raul and Tom were the best representatives I could’ve asked for and really helped me understand what was going on in my case, couldn’t recommend parks law firm more and I’ll definitely be keeping their number in my back pocket."

"Being ran over completely turned my life upside down which ultimately led to confusion, depression, & uncertainty. Going from being a proud single father & provider to feeling like a burden was incredibly hard. I had 10 million attorneys calling me & I didn’t know who I could trust & who I couldn’t, b/c I’ve never been in a scenario like this. If you’re seeking honesty where u r the #1 priority above all else, then reach out to these guys & ask 4 Mrs. Leticia or Mr. Thomas Michael. Unlike 99% of “attorneys” these guys honored their words & guided through the chaos. Good communication, encouraging, & most of all—honorable people!! Usually do not leave reviews, but after this fiasco it sure was a breath of fresh air to stumble across a Law Firm that actually has integrity & will most definitely go to bat 4 u & get u the max u have coming. Respect 2 these guys & ladies."

"Let me start with I typically do not leave reviews, but I would not want anyone to experience the horrific treatment I received while being a client at Parks Law Firm. There is absolutely no communication to their clients. They will not call you for months to give you an update on your case. It is very hard to get in contact with your case manager. They constantly switch out the case manager on your case without even giving a the new case manager an update or update the client that your case is being turned over to someone else. Clients are NOT a priority at this law firm. I had been a client for almost a year and my case manager did not even know my name. I would have to call multiple times to even speak with my case manager before getting an answer. I went in person due to me not being able to get a hold of anyone on the phone, the staff seemed to not care about my case, not knowledgeable about what was going on with my case, and just said what they needed to say to get me out there. It took them so long to gather all of my medical records that I went and just did it myself. They are not time efficient and tend to drag their feet. When I say this is the WORST law firm you could choose I sincerely mean it. Please do not give this law firm your business because I can certainly say you will regret it. Being a client here has only brought me a huge headache and I would never refer anyone to this company to receive the same treatment I have received. I wish I could give them 0 stars!!! Reply to Parks Law Firm: No, I am still unhappy with the service I am getting. It is not one individual staff member who should no longer be with the firm. None of the staff have met my expectations and can never give me a clear answer to any of my questions/concerns. The law firm as a whole need to do better and prioritize their clients by having better communication, staying up to date on cases, and being professionals. Your reply to this review is the fastest you have ever replied. I have no missed messages or call from you all. I called yesterday and was hung up on by Steve when trying to get documents sent to the team handling the litigation part of my case. Also very unprofessional to put the details of my case on a google review post you could have called me directly. If you were truly concerned about my problems and my case you would have contacted me directly and given me an update then. Absolutely ridiculous and so unprofessional!! Reply to the owner: Yes, this firm absolutely deserves this kind of review because I want others to know what they will be signing up for if choosing to work with you guys. After leaving a review is when your staff have tried to reach me. Prior to this review I would call multiple times a day and leave emails and would not get a response for weeks. So please do not try and belittle my experience because I have been nothing but honest. You are responsible for making sure your staff is equipped with the skills and knowledge that they need to give quality service to your clients and you have failed. Now that I have learned my lesson I am making sure others know that the clients are not a priority to Parks Law Firm and the service here is absolutely terrible."

"I am so thankful for The Parks Law Firm! After my car accident, they got the ball rolling quickly to help me! They quickly got a great settlement for me on my car and it was much more than I expected! Mrs. Rivera and her team will work hard for you to get you what you deserve. Mrs. Rivera is caring, understanding, so easy to communicate with, and very helpful in every aspect. She and the team at Parks have worked hard for me to make sure I was taken care of and they’ve been there for me every step of the way. They took all my stress and worries away so I could recover faster. They set up my medical appointments for me to help me manage my pain and are working to make sure all my medical bills are taken care of. I can’t say enough good things about them. I highly recommend the Parks Law Firm!"

"Over all, I had pleasant experience, with Parks Law Firm. The staff communicated with me, when it was necessary about my case and any additional updates. They was on it about me going to my needed appointments. I got my settlement sooner than later, it came right on time. John was professional and kind."