Petco

"It is truly unbelievable how long it takes for someone to come help you when you just want to get fishes. Me and my mother were waiting there for over an hour standing for someone to come help. In matter of fact, NO ONE CAME. We went to ask the front if there was another person. She kept saying on there should be someone over there. We said but is there another person? She told us ask the person there. So we waited another 5 minutes and asked her. She said in a moment, then we waited another almost 20 minutes and decided to leave. Talk about poor service quality. Doesn’t deserve a star at all."

"All this happened within 3hrs.. My granddaughter has been wanting a snake forever. She was given a full setup, so I agreed. She bought a very small corn snake. They put it in a cardboard box. Small critters, ok. Definitely not for a very small snake. It got out in the car and got in the ac vent. She went back to the store asked for help. Was just given zip ties.?? Snake got caught in the fan and was killed. She finally removed the snake and took it back. She was told that after leaving the store their was nothing they could do. Even though it was their box was the problem . I had a cup from a betta I had bought, I gave it her to go buy another snake. She even heard a employee telling the same manager they had,had issues with the boxes before. Just suckie thing for them to do."

"They don't have shopping carts because homeless people are steeling them? So customers have to carry 50lb bag of dog food from the back of the store all the way to their car?"

"Everyone here is extremely kind and helpful! I had an issue where I couldn't find anything to put my dogs pills in due to him having severe allergies and the two lovely people who helped me recommended wet food meatballs and it worked extremely well!!! The people here also respect when you have patches on your animals harness that say "Do Not Pet" and will ask you before they attempt to interact with your animal!!! These people are great."

"My spouse had asked a employee with curly hair and glasses if we could hold one of the ferrets because we were planning to buy. The employee said no and so we’re like ok let’s get ferret food before we get the ferret. So I had went up to the cashier and asked the same employee if we could buy a ferret and he looks at me along with his other coworker (a female, pink tip hair named rosy) saying they can’t sell them cause they had fleas. Which I would understand but had they mention to my spouse in the first place or even mention anything about that I wouldn’t be upset. They could’ve displayed something but I wasted my time coming here and the two cashiers upfront weren’t helpful or welcoming."