Petco

"I have been to this location several times and had never had an issue. I took my dog on Saturday for a 9:45 appointment for just a bath and I had to pick him up at 2pm because they had not yet started to work on him. Unbelievable that they would give an appointment for a certain time and leave the dog in a crate for 4 hours."

"My husband and I went to petco in Midlothian and this was the FIRST pet store that would actually try and handle the hamster before we bought him to make sure the hamster was safe for our daughters first time ever having one for Christmas! Sara and Desiree were the best! Their customer service was the best I have ever seen in a very long time!!! They helped us make sure we got everything we needed for this amazing sweet hamster!! Thank you so much Sara and Desiree for all your help and hard work on Christmas Eve y’all are the best!"

"Absolutely terrible. I went in for two things and could not find the correct sizes in anything that I needed. The kindest young lady was helping me at the front try to search for the correct size, then the rudest, most disrespectful manager came from behind the counter yelling at her to stop helping me and get back to the register. Then, he continued to raise his voice at me saying that they can’t help me. The only option they had, had a stain on it and I asked for a discount due to there being no other option. He offer 10% off….i asked for more because there is a STAIN and he then raised his voice at me again and walked away. The young lady was left apologizing. She is clearly uncomfortable and in an extremely toxic work environment that is extremely hostile. PLEASE someone get this horrible man out of here and some kind leadership in place to oversee the sweet staff that they have."

"Love,love, love the great customer service. This store was nice and clean and you can easily find what you’re looking for and if you can’t, I had staff right around the corner to help. Thank you guys so much, you made this newcomer to Texas feel so appreciated."

"Fantastic petco location that is clean and well stocked. Plus, they have this cool fish available that I have nicknamed "Ghostface.""